“There is absolutely nothing bad I can say about the owners of this company. How they, day in and day out manage to knock every project out of the park with their clever utilitarian set ups I will never know. Take it from me. I worked for them for some time. This company and the people who own and operate it are a cut above the rest; truly salt of the earth great people.”
“I ordered EVP for my kitchen remodel. Floor turned out beautiful and the material is amazing. Liked the results so much I just placed an order for the same plank for the rest of the house. Todd (Sales Manager) is great. I strongly recommend ProSource of Charlotte for any flooring requirements.”
6AM - 10PM
5415 Ballantyne Commons Pkwy Park, Charlotte“My husband and I were at this Home Depot, July 4th. Tooty was outstanding with helping us with all things associated with doing a major painting project at home. She walked us from aisle to aisle pointing out the items we would need that we truly would not have thought of. Then we get to the front to check out and Belinda was amazing and took our items out of our basket to scan them at the self checkout! Belinda was a breath of fresh air from others who act like any questions are a bother. Thank you to Belinda and Tooty’”
“Recently had an issue at this store and went back in to resolve the issue. Freddie and Tyler are great assets to this brand. I have been shopping this location for over a decade and the current staff is by far the best they've ever had!”
“I was recently in the story to pick up a kerosene heater. I was met by a store employee by the name of JC. He was a huge help and very polite. I grew up going to tractor supply stores with my father. This experience for me brought back tons of memories and I think it was because everyone was so polite and inviting. Thank you again JC for all your help!!”
“I run to this Lowe’s often for DIY projects and managing our rental properties.
The staff are all so helpful! Special shoutout to Micheal in lumbar today for helping me cut some wood. He was super helpful and friendly.
Another time a deaf gentleman helped me buy a new gas grill. He was very very helpful and nice. Above and beyond for customer service.
Thank you Lowe’s!”
“Mark in the hardware department helped a ton with figuring out what I need to build a flag stand for my truck bed, and the best way to go about it. He cut the price of my planned spending amount almost in half. He was also very friendly and respectful.”
“Home remodeling, plenty of items and ideas for home improvement. Most associates are helpful and can give advice on you DYI projects. Prices usually on par with the rival Home Depot. My personal downside is they cut veterans discount program where it cant be used on sale items or major appliances.”
6AM - 10PM
10625 McMullen Creek Pkwy, Charlotte“Way better customer service than the much closer Home Depot. So we prefer Lowes. Dogs allowed is always fun. Kids love going and looking at decorations. Plus, if you are doing a diy and you got something you need, they got it”
6 AM - 9 PM
14310 Rivergate Pkwy, Charlotte“Only Home Depot that sold rubber mulch. Didn't want to order online and have to wait for it to be delivered. Husband called, and they checked to ensure it was in stock.”
6AM - 10PM
5310 Ballantyne Commons Pkwy, Charlotte“Came here the other day to purchase some new mulch to keep my yard in great condition coming into the fall season. Nathan was very helpful throughout this process. I decided to purchase his recommendation and it rejuvenated my yard! Great staff and good inventory. Will visit again.”
6AM - 10PM
5415 Ballantyne Commons Pkwy Park, Charlotte“My husband and I were at this Home Depot, July 4th. Tooty was outstanding with helping us with all things associated with doing a major painting project at home. She walked us from aisle to aisle pointing out the items we would need that we truly would not have thought of. Then we get to the front to check out and Belinda was amazing and took our items out of our basket to scan them at the self checkout! Belinda was a breath of fresh air from others who act like any questions are a bother. Thank you to Belinda and Tooty’”
“Great plants, clean aisles, helpful staff, and a lot of what I want.
This visit, I went to buy various random items and, while there, I thought I'd look for a particular Milwaukee M18 drill attachment.
I learned they don't sell Milwaukee here. They don't sell Makita either. I didn't take off any stars since they hadn't advertised that sold these brands.”
“Great help loading at pro side which is usually not the case at most other places. Ashawn was one of the best loaders/loading area managers I've come across. Highly recommend coming here.”
“When employees go above and beyond to pleasantly provide support for a product, it is worth noting. Much appreciation to the two gentlemen who helped me find the right Ryobi part for my trimmer. Thank you.”
“We go here the most between here and Lowe's. They have everything we need plus some that we don't lol. I buy my gardening stuff from here. And I have a wish list of some things that I want. I just took some photos the other day. I'll post a few. I definitely recommend Home Depot if you are looking to build, remodel, fix, replace or whatever you are working on. That will have everything you need and there prices are great.”
“A little frustrating. Difficult to find someone to help and when i did he told me what aisle the item I needed was but not that they didn't have any. I went back to where he was but he was gone. Didn't have time to wander around looking for a staff member”
“Regarding Alex at the customer service desk-- Never have I met someone so incredibly knowledgeable and willing to go above and beyond for a customer. It's rare to find such talent, but Alex is all that and more and I can't speak highly enough about my experience with them.
If they're not a manager already, they should be. And whatever they're getting paid, it's not enough. Thank you, Alex, for your utmost professionalism, and thank you, Home Depot, for employing such outstanding staff!”