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March 2024 by Tyeisha D Lewis
Store sucks literally dont have no sizes for kids forreal
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March 2024 by Sassy J.
The absolute worst customer service! First I walk in no customers and we sit there and wait for 15 mins before anybody says anything to us. Then instead of this little boy doing his job and going to get the shoes he goes back to having conversation for 10 minutes then typing on his watch until I say ‘ hello are you going to get the shoes’. Then his aaa goes to the back for an extended time. I finally left went to regular Foot locker and started with great customer service
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November 2023 by MARTHA ROOF
I ordered something online and it came in wrong. I called Robin in Pineville, she was so helpful. Exchanged my shoes in the store and was so kind.
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August 2023 by jasmine
The ladies in there today were so helpful, friendly, and knowledgeable. I haven’t received this type of great customer service in years, and I didn’t even buy anything. I will go back for sure to make a purchase.
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June 2023 by J “Blackwingz4u”
They had the size that I needed!!
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January 2023 by Derek Lee
Poor customer service
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November 2022 by Stacey Burns
Great customer service here so makes up for the low number of shoes to chose from they need more stock
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September 2022 by Queen Lee
If you're looking for great customer service, this isn't the spot. The stud with the locs had a bad attitude... Shim was on a power trip, a menstrual cycle or both. I bought the shoes because of the price and that's the only reason for two stars.
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September 2022 by Stacey Williams
Great customer service here so makes up for the low number of shoes to chose from they need more stock
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May 2022 by Thomas Benton
Kids Foot Locker carries one of the widest selections of children's name brand sneakers of any store in Charlotte. They usually are not crowded, except for weekends especially Sundays, and so it's very easy to get service. Their price point is good also.
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February 2022 by Judy Fuller
Clean store. Nice employees.
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July 2021 by Adrian S.
It's bad enough your raffles at this location are back doored and rigged. I went to buy a GS size shoe for my niece and was told there was "a 6.5 left" which is the size I needed. They went to the back and got it and checked me out. I never thought to check the size to make sure it was correct because for what reason would it be the wrong size? Now today right before I'm about to gift the shoes I realize it's a 6 not a 6.5. Now I have to waste more time coming back into the store for a return and my niece is out her gift. This is ridiculous. They told me 6.5 multiple times. Wow.
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January 2021 by Terry Jackson
Got my granddaughter two pair of shoes and a outfit for her First Birthday
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December 2020 by photo shoot
Got my granddaughter two pair of shoes and a outfit for her First Birthday
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October 2020 by Denis W.A.N. 1
Very Bad customer service ?⛔
