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February 2024 by Hever Rangel
Don’t trust these people they over charge and when I go complain they still don’t give me the right change these people need to learn how to do math first
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September 2023 by Michael Wynn
I tried to do a return a week later with the same person I bought the shoes from. My aunt who is a senior citizen list the receipt and they will not allow any type of exchange. This was our second pair we purchased in the last 2 weeks and no one has asked for an email or phone number.
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April 2023 by Melissa Gray
Upon entering in the Carolina Place Mall Finish Line we seen 3 of the same shoes priced at $160, $160, & $70. We were assisted by a sales associate and she seen the shoes pricing as well. We told her the sizes we wanted and she then proceeded to speak with a member of her management. After going to retrieve the 3 pairs of the Nike Air 97 and we tried them on the associate rung up one pair. She stated rhe total price was $168.**. My mother in law asked what happened to the $70 price. The manager who spoke with us stated the shoe was missed marked. This was never told to us prior to retrieving the shoes from the back that the shoes were at the $160 price. We were then approached by another employee who failed to properly explain what should have taken place. It just really is sad where this Finish Line has a group of ignorant Black humans working with the public Very disrespectful and inappropriately dressed for the business. I was very disappointed and Finish Line has left a very Distasteful mark with me.Show lessComments (0)Helpful (0)5 Views
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February 2023 by Brandy Brown
The manager frank was so very patient with me very knowledgeable and very understanding I will ship with him all the time
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April 2022 by rodney davis
The two young ladies working there were very helpful and pleasant, just couldn't find my size shorts!!
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August 2021 by Carlos Mcintosh
Got me and the grandkids some new kicks for the summer. Staff was very helpful...
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July 2021 by elizabeth pride
Terrible service! Very unhelpful! Don’t wanna work!
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July 2021 by Corey Page, Sr.
Phone customer service sucks
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July 2021 by Janice Salazar
I saw this man with no work outfit on, I believe he was the manger or boss or something because he was being incredibly disrespectful to this young girl. This man needs to be out !!! We have to protect our babies
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June 2021 by Khoi Tran
The guy that answers the phone/runs the raffles need to lighten up... understand that it's a big drop...people are going to call. Don't hate life. Guy just hung up on me after taking down my number smh.
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March 2021 by Jeffery Hairston
This store would not let me get the shoe I won on raffle because of me being a jr and it want on my license I know the manger is going to sale or get it for himself this has to stop smh horrible customer service
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February 2021 by Adrian S.
Same customer service from over 4 years ago absolutely horrible. Attitudes towards the customers and all while on the phone using profanity on a personal call very unprofessional and shameful. Customers have the right to ask about the products they are buying without being met with a childish adolescent like attitude. Eye rolling. My toddlers don't act this way. I will choose to shop elsewhere from now on and not deal with that.
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December 2020 by Jess Williams
I really appreciated the assistance I received from this store last week. The manager went above and beyond when I returned Jordan’s. Let’s remember retail employees are coming back to more work and less hours/money. Kindness and gratitude required.
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July 2020 by Mina Jones
Finish line in Carolina Place mall is a little more friendly and professional than the one in Charlotte Premium Outlets IJS
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June 2020 by tiara rose
Been closed 2 days in a row but say open online. You need to adjust your times smh i jusy wasted 2days going to the mall for a CLOSED STORE!
