Express is an international fashion retailer that offers clothing and accessories for both women and men. The store features a wide selection of items, including women's jeans, leggings, dresses, sweaters, and shirts, as well as men's jeans, suits, graphic tees, and polos. Customers can shop the collection in-store at the Pineville, North Carolina location or online. Based on the reviews, the men's section at Express has had a mixed reception. While one customer appreciated the "great range of color and style" and "timeless pieces" in the men's department, another felt the selection was not as strong as it used to be, with fewer dress shirts and pants choices available. The staff received both positive and negative feedback, with one customer finding the associate they spoke with to be unhelpful, while others praised the excellent customer service provided by employees like Nadia, Jayla, and a helpful checkout associate with curly hair. Overall, Express seems to be a popular destination for fashionable and affordable clothing. Customers appreciate the well-curated selection, clean store environment, and the opportunity to find great deals, especially during sales events like Black Friday. With a mix of positive and constructive feedback, Express appears to be a reliable clothing retailer that strives to meet the needs of its diverse customer base.
I was in here today doing an exchange and all 3 associates were so friendly and helpful. Julie helped me with a difficult transaction and I really appreciated that. I shop here a lot so I'm glad they have awesome customer service!
November 2023
Nadia & Jayla Were Extremely Helpful, Polite & Had Awesome Customer Service Skills At Express Carolina Place Mall!
April 2023
One of my favorite stores, always has sharp dressed mannequins, and great selection of clothes and shoes. I always check the clearance area at each location I visit.
