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August 2024 by siqiang fan
Gregory patiently helped me complete the purchasing process. He is very professional and actively helps you solve all the problems you encounter.
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August 2024 by Dawn Nieman
Everything was incredible simple. I filled out information online. I was sent a price. I took the car there. They looked it over and gave me that exact price. The entire process took about 90 minutes as I did not schedule an appointment. I would definitely use them in the future. I should note that I took the car to two different dealers. The first one said they would give me $14,500 and the second dealer said $15,500. Carmax gave me $16,600.
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July 2024 by Bobby Mosley
The service was excellent.
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July 2024 by I.shepard
Worst experience!!!
Purchased a car about 10 days later took it to carmax ti get issues fixed ( window switch not working etc)
Said they can order parts... parts havnt been received and it's been over 1 month.
Due to my work sand myself living further away, I can't drive ""come and pick up the car if you want but the parts should be in, in a couple days"
This has been 5 weeks now.
Noone ever returns phone calls.
And honestly I'd be afraid for anymore issues with my car now because I know it won't be an efficient process trying to get it fixed if additional issues come up.
This place is a joke. And it's unacceptable that it's taking this long. I've made my first payment on this car and havnt been able to enjoy it.
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July 2024 by Dolly Trujillo
GABRIEL ROMERO did a wonderful job. He took the time to answered all questions and answered them all satisfactorily, always with a smile and great attitude.
If you want someone to help you, ask for Gabriel Romero at 10510 Cadillac St, Pineville, NC 28134.
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July 2024 by Mai Saliphiw
We had the pleasure of working with Greg for our car purchases. The experience was excellent. He was patient and accommodating with our situation. Thank you, Greg, for a wonderful car buying experience.
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July 2024 by Deb Bour
From the minute I walked through the door each employee was attentive to my needs. They gave me the best offer for my car vs Carvana, and the entire process took less than an hour. Highly recommend.
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July 2024 by Lisa K
Terrell was excellent. Even though we ended up adding a car to look at and test drive- and all of the paperwork was set for our original car- he flexed and got everything ready for us as quickly as possible.
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July 2024 by Susan Abernethy
Our experience with Carmax was fantastic. The process of selling our car was so easy, from getting the offer to making the appointment to getting the appraisal. Everyone in the office was great to deal with and it didn't take long to sign the papers and get the check. I would definitely use Carmax again and will recommend them to anyone who asks.
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July 2024 by Mike Bartel
Streamlined process for purchasing a vehicle. No games, no smoke and mirrors, just a simple system of pricing and buying. Also the standard 90 day warranty is no joke. They stand behind what they sell, and treat their customers right. I purchased my car in June of 2024, and I am very happy with the entire experience. They earned my 5 star rating.
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July 2024 by Rachel Arndt
My husband and I were searching for a reliable car before we welcomed our first baby. Israel went above and beyond helping us not only find the right car, but answering all our questions, and following up to make sure it was working out for us. He was kind, respectful, professional, and knowledgeable! So grateful to have worked with him.
Ask for Israel!!
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July 2024 by Alan Tucker
Easy to deal with, excellent trade in value, found exactly what she wanted.
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July 2024 by Nathan Williams
It was relaxed without high pressure yet efficient and personal . I would recommend it for anyone who feels uncomfortable dealing with higher pressure tactics employed by dealerships .
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July 2024 by Kevin Scott
I have reviewed CarMax before nothing has changed. Very god experience from start to finish!
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July 2024 by Katondra Tillman
Donte Oates was amazing! He worked on getting me the vehicle that I wanted for a great price. Donte communicated and made sure that I understood the process. I rate my experience with Donte a 10 out of 10. Donte you rock!!!! Thank you so much!
