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December 2023 by STEVE KANELOS
I had a check engine light issue that was tied to the electronics system in my car. An auto repair service recommended that I bring it here. Peter took the time to diagnose the problem and solution. He was more than fair in regard to his fee. I highly recommend Peter for his knowledge and honesty. It's great to find people you can trust!!!
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December 2023 by Steve K.
I had a check engine light issue that was tied to the electronics system in my car. An auto repair service recommended that I bring it here. Peter took the time to diagnose the problem and solution. He was more than fair in regard to his fee. I highly recommend Peter for his knowledge and honesty. It's great to find people you can trust!!!
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October 2023 by Andrew Price
I have had at least 2 systems installed by this business location. Both times they provided the service and parts that were expected as well as assistance with a few details after installation. There was no damage to the interior or exterior of vehicle that I saw. There was a screw stuck in my tire but luckily it was new and had plenty of tread to block it from puncturing. They answer the phone and questions without frustration. Not much more to say other than they provide a reasonable price, use quality materials, and have never damaged the vehicle or had a faulty installation. You get what you pay for.
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September 2023 by KESHIA BOYD
Audiomasters had my car for nearly a month and my speaker. I had to call them about my car. When I went to pick it up it the speaker that were suppose to be fixed was not. After that they had it another week and my system still does not work properly. I wlll never use them again.
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July 2023 by Daniel Carver
Peter is great! Super knowledgeable and accommodating. Had an aftermarket stereo installed elsewhere a year and a half ago and started having issues with my CarPlay. Spent hours on the phone including the guy who installed it originally, Apple, and Kenwood but no one was able to help me with the issue. Finally called Peter who was able to identify the issue from a 5 minute phone call. He got me in the next day and had my stereo functioning like normal within 30 minutes. Won’t be taking my cars anywhere else for the foreseeable future!
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May 2023 by Preston Patterson
Peter and his team are such amazing people! I walked in looking to replace the speakers all around in my f350 and walked out with a whole lot more (Kid in a candy store). The level of customer service is unreal. I was treated like I matter on first arrival and when I went back up there for my follow up, they treated me the same and remembered my name!! You all are the best! The only opportunity I would leave is the amount of time I was quoted for the work with the amount of time it took to complete it was longer. I guess when you have a custom build anything can happen. Still got 5 stars out of me, thank you!
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May 2023 by Michael Shoe
Contacted audio masters to put me a new stinger radio in my truck. Made an appointment. Showed up at 9:30 on the day, I was told,l I could wait when I called. Took off work for the time, as 11:30 hits my truck still didn’t move. I took a Uber to carolina place mall to waste time. At 4:30 after walking around mall for 4 hours I decided to Uber back. When I got back my truck still didn’t move. I went in a the guy told me he hooked it up and the the screen was messed up but had audio. He said it would take 2 days to get a new one. I went to my truck and noticed it was never touched because the hat I left in front seat was still there. I called two days later to see if was still good, and he said I’m glad I called because he forgot about me. He was to call me back. Guess what I still haven’t heard from him!! I wouldn’t do business with this company. It cost me a day of work to deal with them. And this was going to be a $2000 dollar job. Terrible company!!!! RUN
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April 2023 by john Jack
To the owner/managementI paid for these items on the april 3rd Monday. On Thursday I called to check on them and they said everything but the head unit will be here tomorrow and the unit will be here on Monday. It's closing time on Thursday the 13th and no phone call still about anything. Idk if I was missed or what but when someone drops 4k for your business you should probably at least pick up a phone and call on the occasion.0 customer serviceTexting from a PROGRAM the person from the number to this store said to ME in a text "why did you leave us a bad review? We called you but guess you didn't get it"After sharing my call log saying prove otherwise and I'm happy to change my review because i have no call or a voicemaol from you. They then the NEXT DAY in a text saying oh we called the wrong person wanna come in monday? STILL NO I'M SORRY LETS MAKE THIS RIGHT.... I have the text conversation archived just incase.My bank will be getting my money back for me and I'll be going to freeman.
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April 2023 by Thomas
I just had a totally new systems upgrade done on my 2019 Toyota Avalon Limited. If you didn't know this model comes with 14 JBL speakers throughout the vehicle, which includes a 10 inch subwoofer along with a 1200 watt amp. I got The Big 3 upgrade which is an electrical system upgrade which includes a bigger battery, bigger electrical cables running to the battery along with my new more powerful alternator installed. Along with new speakers installed throughout the entire vehicle. Plus I got 3 new amps and 2 new 13 inch subs installed which also had to be placed inside my custom made box. After completing the totally new system install. They also tuned the amps as well. I'm very pleased with the quality of work that Peter, Mark, and Felix put in to insure that I had the best setup for my new gear. I originally had a plan for where I wanted each of my new speakers and amps to go but Peter called me and explained a better way for me to get the best results from my new gear. The rack Peter built for the amps is awesome ?! I wouldn't have thought of that. I also had the vehicle sound proof throughout as well. I strongly recommend this for true music enthusiasts! You can't even imagine how much better this improves the sound quality inside and out of your vehicle. Thanks so much AudioMasters you will always have my business!
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March 2023 by Marques Bynum
Worked with me through COViD parts shortage and gave me more assistance then required with ordering,installing, and troubleshooting new headlight assembly for my Civic. Their staff is great in particular Adam and Peter.
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March 2023 by Channing Anderson
Car speakers malfunctionedin my Mercedes that was installed by audio masters and I went to back to get them replaced per warranty. Speakers still haven't been replaced. Supposedly speakers were on back order for over a month. Now it's been 1 month and 2 weeks and still haven't been fixed. Had I know how poorly I'd be treated I would have never went here. At this point I just want my money back. I will not be recommending. DO NOT GO HERE.
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January 2023 by N BG
If you are Hyundai/Kia owner for sure you have heard about Tik Tok car theft! Recently thief's tried to steal my car using the Tik Tok method. The result was damages for $2000.00! After my car was repaired I needed to be sure that this will never happen again. Hyundai/Kia were no help. I received some official "SORRY" email stating that they are rolling out a " security kit" (kill switch+ glass breaking sensor) which "solves" the Tik Tok issue. What Hyundai is doing is simply buying alarm system from a third party manufacturer (Compustar) and selling it through their dealerships at heavily inflated rates (~$600.00). I bought my Compustar 7900AS for $178.00 on Amazon (Now available even cheaper). After I got the kit which for sure works for my Hyundai Santa Fe 2020 ,I started looking for authorized by manufacturer installer. On manufacturers web site there was listed few companies for the Charlotte Metro area, and I started visiting them. One thing in common ( Best Buy Geek Squad, Tint World , etc) all of them were clueless, and not having experience with my particular model! They wasted me few weeks time. Finally I ran over the name of Audio Masters, and I went to visit them. from the door I noticed that they have in the shop running adds on a big screen , and 1 of the products rolling was my Compustar 7900AS. I already knew I found the right people. The guy was very competent, and knowledgeable about this particular model install. I got a quote , and guarantees that the system will work as intended. Install takes about 2,5h. Now 2 months later I have no issues. Great install. Great price. Great service. Thank you. If you want to protect your Hyundai/Kia this is your place. Highly recommended!
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January 2023 by Ivan Dyakov
Peter is a highly experienced technician (he did a GPS installation), and I definitely recommend AudioMaster!
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November 2022 by Kyle George
Excellent work! This is the ONLY place I will let touch any vehicle I own. They go above and beyond with any task asked of them. The team is very attentive and knowledgeable about all areas and care about customer satisfaction over making money! Will recommend to ANYONE!
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November 2022 by Jennifer Long
Peter and Felix just saved our day!! We are about to embark on a road trip with 4 little ones! Our dvd player’s audio wasn’t working. They both stopped what they were doing to trouble shoot and figure o it a solution for us quickly so that we could hit the road! They go above and beyond. We so appreciate you and will remember your kindness when it is time to upgrade our system!
