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June 2024 by Timmy time Adventures
So where do I start? I went to four different parts stores trying to cross reference a thermostat for my John Deere tractor. Well, no luck came home and thought to myself I wish Melissa was still working in Pittsboro store and then I finally figured out that she was working at Pikeville store immediately got in touch with her. I didn’t even give her the part number. I told her what it was for two seconds she had cross reference the part. I really wish they had one of her in each store very knowledgeable very professional and nice. Thank you for your help
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June 2024 by Jimmy Tauber
The staff here is very helpful when it comes to figuring out what parts I need for my vehicle!
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June 2024 by Sarah Coleman
Excellent customer service. The staff went above and beyond. My boyfriend had a breakdown on the highway today on a long distance trip. He went to this store, and they didn’t have the part he needed on hand. A staff member got in their vehicle, drove to another location, picked up the part, and brought it back to the store where he was waiting. He was able to fix his truck and made it safely to his destination on the same day. Seriously, Chris and Earl both deserve raises.
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June 2024 by Dschultie Schultie
Great store thanks Earl.
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June 2024 by Jerry Bailey
The most rude sales personnel I have encountered in a long time. Never again will I visit this store.
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May 2024 by Heather Holmes
Great staff!!
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May 2024 by Michael Barletta
Great staff mgr Earl was super helpful
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May 2024 by Christopher Hall
Knowledgeable staff and great service.
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February 2024 by Amber Dennis
Called and asked if part was available. Was told part was in stock. Once I got there with the part I needed, I was instructed to "go look on the wall over there, it should be there somewhere.".... Then after asking for employee to assist me in figuring out which part it was, I was met with eye rolls and dramatic breathing.I'm good. Keep your parts. I'll spend my money elsewhere......and I spend a lot of money on car parts throughout the months. I suggest making sure your employees understand their actual job description, before losing more customers.
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February 2024 by Rollymar Banasing
Staff are very good and professional.
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February 2024 by Troy Varney
Always helpful and friendly staff.
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February 2024 by ADRIANA THURMAN
The staff were friendly and extremely helpful. I know nothing about vehicles, they took their time to help. Thank you.
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February 2024 by brenda haverty
Great service and helpful staff.
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January 2024 by joni williams
Awesome Staff..Fast & Friendly
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December 2023 by Jesse Benson
Typical autozone. Friendly staff