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February 2024 by Nina Anderson
Post office is supposed to open at 8:00am M-F. They do mot open in mornings on time, 10 minutes late
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December 2023 by Jessica James
post office staff is awesome! I will drive 30 minutes just to avoid other post offices.
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March 2023 by Grace Hartness
Whoever delivers mail on Vienna Dozier Road is really lazy. My walkway is not long at all, but they leave my packages in the driveway near the grass for them to get rained on and ruined. Hire someone better at the job please!!
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October 2022 by Alison T.
This is my local post office, and I have been totally satisfied with their service for years. Today I had a very unwelcome experience instead. They should have opened at 9am but when I got there at 9:20 the office was closed and there were 6 people waiting. Sounds could clearly be heard from behind the wall. Knocking and ringing the buzzer got no response. Eventually, at 9:30, after leaning hard on the buzzer for a minute, a very angry man wrenched open a door and yelled that they were behind and that there was no reason to lean on the buzzer. Then he slammed the door shut. Loudly. Wow.A simple note on the door explaining the situation would have been all it took. Instead there were a lot of confused, cross and inconvenienced people who ended up leaving to find other post offices (because no one trusted that our various parcels would be handled kindly after THAT interaction, lol) and who will probably think twice before using Pfafftown PO again.
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May 2021 by Mark Badgett
Dont see how this place is anywhere near 4.2...I went in to get a stamp and mail a letter...17 minute wait...2 customers in front of me were redos...mistakes made that had to be corrected...People were waiting...substandard at best..☆☆
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January 2021 by Katherine Acenas
I go to this USPS when I don't want to wait in line. They are limited on the hours they are open.
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December 2020 by Heather Flemming
I love the Pfafftown Post Office! So helpful and friendly and professional.
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March 2019 by Debrayda Pettet
USPS tracking says package to be delivered 3/18 by 8pm - NO package was delivered today - maybe tomorrow? In the past, my magazines have been opened and given a preview, prior to being delivered. Once they signed for 300 personal checks - that were never delivered and I had to change my bank account. Why is the USPS so unreliable? Aren't they paid enough? Stamps went up considerably. I know they get holidays off and even make their own when my mail isn't delivered on days school is out or on snow days which I overlook. Still when a package or mail is to be delivered they could at least be responsible enough to do their job. Hope my package arrives tomorrow!
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September 2018 by Mr Parks
Money was sent in a birthday card. Recipient received open card with no money. My mother happened to be watching when substitute driver picked it up out of mailbox and watched as substitute carrier sat and opened the envelope while sitting right in front of house! We reported the substitute's license plate and incident to phone number on .gov website after recipient received birthday card delivered open with money missing and was informed several others (not just a few) of Pfafftown service route customers have reported items/money stolen from USPS shipments. A couple of years later latter a birthday card was sent to my residence with a small plastic stylus for smartphone enclosed. Envelope arrived with a small hole through the card and envelope with stylus gone, and envelope and card were perfectly pristine other than the small hole; no bends, wrinkles, mars, etc. Not sure if it was stolen before reaching Pfafftown post office or not though. But know for sure money was stolen by Pfafftown substitute carrier because carrier was seen opening the envelope!
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September 2018 by Deborah Taylor
Friendly service great attention to your needs.
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January 2018 by Faye Burns
Great people. Help with choosing the best and cheapest way to ship packages.
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June 2017 by Jordan Burleson
Convenient store to Pfafftown. Friendly attendants and staff, good shipping prices and more.
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January 2017 by Diane Ogden
Staff is great! But my mail has been arriving way to late for 2 month! What give!
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December 2016 by aj punk
Delivers mail/packages to wrong address/box or loses mail/packages altogether. Had to call USPS 800 number to file numerous complaints just to get correct mail delivered to my box. Supervisor named Mr Huffman is the rudest and most unprofessional person that I have ever had the misfortune of meeting
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October 2016 by Candace Washington
Staff are very courteous and helpful. Veda Shermer is such a blessing. She greets me personally and always offers alternatives if I am uncertain what is the best route.
