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Open 24 hours
1055 Tryphosa Rd, Otto
Auto Repair
“WOW these Guys know how to get the job done right, same day call, same day service on a alignment for my truck AND the steering wheel is straight, the Shop I just had align it last week had the steering wheel at 1030 - 1100 going straight down the road. Super clean Shop, laid back, courteous, and quick. I'm a happy camper.”
“Welsh automotive did a very good job fixing a difficult problem on my Kia. I trust Welsh give a fair price and not take advantage of me when doing repairs on my cars.”
“I had a front tire puncture that was plugged by High Country rather than patched. Even though HV knew if had 650 miles to go they sent me on my way assuring me the tire was gonna just be fine despite a huge bolt leaving a quarter inch hole. Long story short, I ended up buying a new tire and took it to FAC. They looked at the plug first and said that it should have been patched.instead, from the inside and would have been fine. They advised against putting the new tire on because the old one had plenty of thread left and and the car would pull because of a single new tire. Sound advice. They did the work and gave honest advice and saved my wallet. And the price was right. Great people.”
“Angie and Justin were up and up on what was wrong with my car. Had some issues with the part they ordered, but Justin made it right. Wonderful people highly recommend.”
“I received very quick service with attention to detail. The owner is very helpful and you can tell that they're genuinely trying to help you out.
I will be taking my car here for future services.”
“Had tires replaced and an alignment done on my Audi S4. Jared was able to get me a great price and took the extra time to make sure my aftermarket wheels were cared for during the process. Even had the lube cleaned off. I wasn’t super thrilled with the use of silver wheel weights on my all gloss black wheels, but an offer was made to swap them out for black ones when they come in. Will update on that. Great place, friendly people, awesome customer service. Thanks again to Jared and the rest of the team for treating my car like their own!
Edit: Jared contacted me the following week about swapping out the wheel weights for black ones to match my wheel color. They got me in first thing the next morning and changed them out at no additional cost. Fantastic customer service. Will be back for sure!”
“Time after time, Big T Tires has been fast, honest, and reliable with fixing my tire problems. I travel a lot so having peace of mind for my tires is greatly appreciated. Highly recommend!”
“Several different people worked on the job and all were pleasant, helpful, courteous, willing to go out of their way and in general the whole project was enjoyable. There work was very good and I am more than satisfied with their efforts.”
“I got my appointment time wrong by an hour. They fit me in while I waited and were very polite. Take both our Subies there for service and always leave as happy customers.”
“Everybody was very helpful and I got my car back so fast. I was expecting to be down for a week!! N I'm a manager at a restaurant, so being wo a vehicle was stressing me out. I got her back in 2 days!! I totally recommend getting work done here, was a little more expensive than I was hoping.....that being said, it was worth it to have my vehicle back so quick! Thanks everybody!!”
“My husband and I recently bought my dream “mom” car from Countryside. We had a great experience and would recommend Justin at Countryside to anyone looking to buy! No pressure, answered all our questions and worked with our budget. Couldn’t be happier!”
“The two times ive dealt with these guys were half n half.. i spoke to several guys and so did my boyfriend and they were nice, accommodating and helped us out. They made sure we had an appointment or squeezed us in! The lady however was polar opposite rude and didnt even bother to ask us if we had an appointment and turned us away. Didnt argue or what not. But after that sadly i think ill be using other places to help with tires.. deal with the guys only if possible!”
“They have been very helpful and worked tirelessly to help us with the many issues that were going on with our transmission. It was a challenge for them as well as us. It's great they understood our frustrations and helped us through them with their combined skills and expertise. Thank all of you!”
“Would highly recommend. Had taken my car to several mechanics and paid for parts and services problem not fixed. Unfortunately by the time I got there the motor was blown but he didn’t charge me a dime to check out my car and diagnose it. Very honest and kind will definitely be going back.”
“My family and I always trust the GSI team to give excellent advice and excellent service. Recently we purchased a vehicle and they did a very through inspection to let us know of any areas of concern which was very valuable to us. Thanks!”
“Roger is fantastic. He came to house to view damaged vehicle, fixed what was needed- did not add extra, kept in touch about parts delays, and delivered car when finished. Roger is prompt and professional, so friendly and did a great job.”
“The owner Roger is such an amazing, kind-hearted Christian man. Would recommend for any of your vehicle needs. HIGHLY RECOMMEND. (Ladies with red jeep) ♥️?♥️”
“Ryan did an awesome job on my van today. He was quick to respond, very communicative and reasonably priced. I'm a local electrician, and it was very convenient of him to come all the way to the job we were on to fix our coolant leak. He was very detailed and showed up when he said he would. Finding a good mechanic is difficult, and we will definitely be referring all friends and family to him in the future.Services: Auto water leak repair”
“Chuck and Andy were willing and able go above and beyond to help my family's Ford explorer keep on keeping on....I suggest and recommend them if you are near Macon county Otto and need reliable and timely automobile work THANK YOU!!!”
“Professional, friendly, knowledgeable, and explained everything! Had a sensor to computer issue. Took vehicle to a repair shop, they replaced a part/sensor but problem reoccurred. Was told to take vehicle to the dealership. In and out of dealership three times, problem still occurs. At New Life I explained what the vehicle was doing and the previous attempts at repair. David & Tyler listened intently. Tyler suggested a recommendation to get a baseline from the computer.. Tyler explained thoroughly and I agreed. The next day Tyler called and explained what the results were and made a recommendation and estimated cost on repair. Tyler kept me informed on when the part arrived. After repair Tyler kept me informed by explaining how the test drive, computer results, and further troubleshooting went. I will say I was extremely happy with the process, results of repair, and communication involved. As in all businesses "employees with their knowledge, attitude, and communication skills make the difference"!”
“I had my oil and filter changed at Snappy Lube today. The two young men who serviced my car were polite and efficient. They checked all the fluids and made sure there were no leaks before they let me leave. I will be returning in 5,000 miles.”
“I had to get inspections done in a couple of vehicles. He was able to take care of it quickly.. very friendly.. Only thing I will say is.. no appointments needed, but don't get upset if they're closed for lunch .. lunch hours do vary”
“I had a headlight out so they offered to replace it before my inspection. I ran to the parts store, fixed it, came back even after they had closed and they completed my inspection! Thank you!”
“Very friendly staff. Has the necessities you need. Convenient restrooms on the side of the building. Ask for key at counter. Nice people, very attentive. Biker friendly.”
“Steve (owner) has been one of the nicest person I've ever met. One of those that make you still hope there is still good and honest people in this world. He literally saved our trip back to Florida. We came to Waynesville on Thursday, asked a shop in Asheville to check the brakes on Saturday and they said they were good enough to go back home. We got ready to leave on Tuesday morning and 40mins after going down the hills the brakes started shaking... it was 8am, my husband stops at Superior Auto Services without noticing it was already open. I got off the van and Steve comes out and offers to help us immediately. My 65yr old mom, my 5yr old son and my dog were with us. He not only took care of the van, but also took us to downtown so we could have breakfast while he was working on the van and picked us up once it was ready.Job was done in a timely manner and we were able to get back on the road. Steve was our angel and I will always appreciate his service!Service: Brakes”
“Everyone brings up the exit for the church... Honestly the exit of the church has nothing to do with their business they do fabulous work not only for the people of Franklin but for the community as a whole”
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“Brian just left, I couldn't be more please. Awesome guy and very knowledgeable and explained everything to me so I understood what he was doing. The price was half what I thought it would be when I checked around other places. Gosh I don't know, I can't say enough good things about out experience. Definitely won't go anywhere else in the future!”