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January 2024 by Pierce Fussell
Chad helped me out when I was in a pinch. Helped me swap a dropper cable when it broke just at the start of the ride. I pedaled down to old Fort, and we got it sorted rather quickly. Would recommend him to anyone.
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January 2024 by Johnny Mitchell
This is what a local shop should be. Super friendly owner, fast turnaround time (has always fixed my bike while I wait), and great mechanic work. Highly recommend.
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December 2023 by Han Yolo
I wish I could say I was satisfied by the services Chad providedAfter dropping off both my road bike and my trainer bike for regular work, Chad reached out about a potential rear hub issue with my trainer bike. I agreed for him to proceed with the service and happily collected my bikes after the work was completed.Today was my first trainer bike ride and I noticed hearing unusual noises. The little shriek from my rear hub is no longer detectable and I'm hearing myself huff and puff way more. Am I out of shape? Probably. Is my childhood asthma coming back? Maybe. Am I satisfied with Chad's work? Way more than expected !I consider myself a brave tinkerer but why make mistakes when Chad can both offer great conversations and fix issues you have been ignoring/covering up with heavy breathing. He is a stud of a mechanic and an elite gentleman from the school of bicycle wizardry. Your visit will not be in vain
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October 2023 by Safe Harbour Properties,LLC
I highly recommend Old Fort Bike Shop located at 276 Catawba Avenue in Old Fort, NC. This shop is a must-visit for all cycling enthusiasts in the area.Chad at Old Fort Bike Shop is incredibly knowledgeable and passionate about all things cycling. Whether you're into mountain biking, road cycling, or gravel bikes, he has the expertise to help you find the perfect bike and gear for your needs.Not only does Old Fort Bike Shop offer a wide selection of bikes and accessories, but they also provide excellent customer service. Chad is friendly, approachable, and always willing to go the extra mile to ensure you have a great experience.Furthermore, Old Fort Bike Shop is conveniently located near popular cycling trails such as Kitsuma and the Gateway Trails of NC. Whether you're a local or just passing through, this shop is the perfect starting point for your cycling adventures.So, if you're in the Old Fort area, make sure to stop by Old Fort Bike Shop. Chad will help you find the right bike, gear you up for your ride, and provide you with all the information you need to explore the beautiful cycling routes in the region.Don't miss out on this gem of a bike shop. Visit Old Fort Bike Shop today and show your bike some love!!
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October 2023 by Rebecka Bletz
Where to even begin... I should start by saying this is a fantastic shop! You know when you need some adjustments on your bike, and you want to find that shop that isn't just going to skim over the bike, but actually fix it, explain why the issue is happening, tell you ways to prevent the issue. Chad, the shop owner, is very passionate about biking. When you leave his shop, he wants your bike to be running as good as his bike. He treats your bike like his own, and he is a wealth of information. I've had a few small adjustments done by Chad, and everything was perfect. He also did some more heavy work for me, replacing my chain rings, chain, and handlebars. When I picked up my bike, I headed straight for Kitsuma. I have to say, Chad has my bike running smoother than it ever has. This is the bike shop you're looking for! Trust me. Quality work, extremely friendly owner, great prices, and a wealth of information. What else could you want?! Highly recommended :)
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October 2023 by Tyson Bokelman
Great experience! I’m new to mountain biking having just moved to the area from Texas. I recently purchased a bike off Facebook and needed help getting it set up to my height and weight. Chad was awesome and walked me through everything he was doing while also teaching me about my new bike and it’s capabilities. This will be my go to bike shop from now on!
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October 2023 by Alex Rice
Chad is an awesome dude. Always answers my questions. I bought a new Giant Revolt from him and couldn’t be happier !
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September 2023 by Dave Hause
Though I live 2 hours away, Old Fort Bike Shop is my local shop. Chad is always willing to fit me in quickly for the various work I need done on / for my bike. From fixing a frustrating drive train and making it work perfectly to one of the best wheel builds I have ever had. This IS the shop and Chad is the mechanic who has the knowledge, skillset and personality to make it a great experience.
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August 2023 by Patrick Barker
On a tour recently I needed to get a new rear rim and the closest bike shop to me was Old Fort Bike Shop. The owner was really nice and helpful with finding what I needed at what my budget could afford. He even stayed open later because he knew I was limping the bike in from the Blue Ridge Parkway.Had to wait in the area for the new rim to come but he suggested a local campground that is free to stay at and also told me about the Greenway (Fonta Flora, I believe) and got to check that out which was cool. Very helpful, nice and knowledgeable folk. Def recommend! Thanks y'all!
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August 2023 by Jon Maner
Chad and Old Fort Bike Shop are the best. I was out on a bikpacking trip, far from home, and had a hydraulic brake failure. I rolled in and Chad immediately through it up on the stand, fixed it perfectly, and even took the time to teach me a bit about how and why certain hydro brakes tend to fail. A+ experience. Thanks, Chad!
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July 2023 by ShoxRock
We had a excellent experience at the Old Fort Bike Shop! My dad and I, coming from Charlotte NC, were going to ride up to Mt Mitchell from Marion but couldn’t once my dads shifting gave out. We quickly found the bike shop and Chad was so kind to give us a hour and a half of his time in the morning so that we would be able to ride that day. Chad was very professional, friendly, and great to talk to as he fixed our bike. I very much recommend the Old Fort Bike Shop!
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June 2023 by Brian Miller
I wanted to leave a great review as this man deserves the credit. He did an exceptional job for me, and it was no simple task what I had requested. It turned out better than expected. We had a small issue due to miscommunication, and he went above and beyond to make me satisfied. I will say this, he has my business going forward 100%, and I recommend if you have the opportunity to let him work on your machine, you should. I'm very pleased Chad. My bike is 100% perfect. On a side note, we all know that new cables stretch, and need attention after about a month of riding. He said "Bring it back by when it starts to miss a little, and I will re-tune it from the stretch for free." I can't speak for everyone in the world, but when I am this happy after giving someone my hard earned money from a job well done. It sure fells like money well spent to me....
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May 2023 by Van Route
Chad is Top Notch! He is very knowledgeable about parts and repair. He provided economic-part options, great service, incredible communication and superb turn around time! He was extremely thorough in the explanation of services and follows up to make sure everything is going well! Highly recommend him for repair. I am going back for a fitting.
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April 2023 by Andrew Rutherford
Chad at old fort bike shop is the man. Very knowledgeable and genuinely excited about bikes. Will be returning to his shop and highly recommend to anyone riding in the area. He’s the go to “I’m in a pinch and need help” guy. He’s stoked to get you back on the trails!
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April 2023 by Vanic Botanicals
Chad is the most fair and honest bike mechanic within 100miles! If you are having trouble finding a reliable HONEST bicycle mechanic that will go above and beyond an agreement and charge you a price far better than anyone Chad is the man. He has performed miracles on my bike and all he wants is his customers to be happy and ride which is really cool. Chad you are the best and definately have my business for life we just have to see who outlives who :D.
