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October 2023 by Holly Rickord
It's a nice place and clean, reasonable on your wallet and people are friendly
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September 2023 by Dawn Kalemba
I would highly recommend NOT tanning here! They have THE WORST customer service. I was charged for an additional month after trying to cancel my platinum package which costs $115.45. Unfortunately for me, I was never advised that you need to cancel your membership 1 week in advance. When I spoke to the manager about my situation and asked to be refunded, she said she would need to speak to the owner and would call me back. After calling her back 4 times in a week due to no return phone call, I was advised that they were unable to refund me. She did offer a store credit to the tanning salon that I was no longer able to get to. While going to this tanning salon, I was advised by different staff members of what beds not to use due to the bulbs being out. You would think for the amount of money paid out by their customers, the beds would be in good working order so you could get a decent tan.Service: Tanning
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May 2023 by jason ab
Erin is excellent, thank you...Service: Sunbed tanning
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April 2023 by Tim S.
Erin is amazing!! She knows her stuff and went above and beyond with every customer as I waited in the lobby for my fiancé to finish tanning. Her membership was fairly priced for the services she received. We purchased the newly advertised Amethyst lotion and I was shocked. She had instant color! The lotions are well worth the money. Thank you Erin!!!
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March 2023 by NC BBQ Guy west
Great location and a wonderful staff.
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November 2022 by Jennifer Childers
Gracie was very helpful and friendly we are glad she joined the ultra tan family!Service: Spray tanning
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April 2022 by Jeannie Bailey
Employee's are friendly and it always appears to be clean. My only thing is the regular 20 minute beds are older. When I have the chance to go to the one in North Myrtle Beach I will tan there bc their beds are more up to date.
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November 2021 by jackie yow
Staff very knowledgeable and quick to greet people. Worked very quickly to accommodate the needs of customers. I went to the ocean isle store. Her name is jessica that waited on me and my friend! Excellent experience! Will be going back!
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November 2021 by Colt Varner
I see why the spray tan has a 9.95 special I guess u get what you pay for. But $ 45 later I would atleast like to have a tan for more that 24 hours I followed all the directions I waited way after the 4 to 6 hour line and it still washed off.
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October 2021 by Ali Covert
Service is usually great and very clean, women are nice and very helpful. Yet i’ve been trying to go for the last week and the sign on the door says 10am- 8pm but the door is locked and lights are off.. i’ve tried 3 times the last couple of days during the hours they say they are open yet they are not. it’s been very inconvenient due to the fact i don’t know when they are actually open.Service: Tanning
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November 2020 by Susan Dana Kennedy
Great choice of beds, Kelly is really helpful, wide array of lotions. The single use price is insane, the packages are competitive (ie expensive). Great hours, really clean, easy parking.
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November 2020 by Lisa Furr
Very clean, and packages are very affordable!! I moved here from Cabarrus County, NC, about a year ago. Nowhere in my hometown could you find a tanning package, inclusive of spraytan, for the price Ultratan offers! Also, the staff at OIB location are very knowledgeable and friendly!!
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October 2020 by Malinda Miller
This place used to be great. They quit taking care of their beds. I signed up for their platinum package and decided to cancel after 2 months. I contacted corporate due to the condition of the beds, I included pictures for proof. They said they would have them fixed within a timely manner but they were not. Some were worn down, some were broken, I even had parts of a bed fall on me while tanning. It’s duct taped together! It’s far too expensive for beds that don’t work properly.
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February 2020 by Laura B.
So happy with my Ultra Tan experience! Kaleigh was so helpful with helping me choose a package and the lotions that would work best with my skin. I already have a such a beautiful glow after a couple sessions!! Definitely recommend to my friends and family :)
