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May 2024 by Regina Royal
Hays Post office is the absolute worst one. Extremely bad service. Staff is hateful and treats customers like they are bothering them. I recommend using any other post office but this one
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February 2024 by John S
Lisa is so amazing! She helped me through the process of getting my passport. Most friendly Post Office I’ve ever worked with.
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October 2023 by Frederick R
The lady at the front was a lot of help.
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June 2023 by Samantha Shumate
Someone here doesn't like to do their job. I can't even count how many times we get notes of stuff being unable to be delivered with no reason on it at all. So I get to make an extra and unnecessary trip to pick up the package when the whole point of having it delivered was so it would arrive at my house. They can never explain why it wasn't delivered in the first place. They just mumble excuses and send you on your way.
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February 2023 by BrandyLee Rose
Due to my job I can't make it to the post office until around 445 to 450. I know that's later in the day but I have no choice but to work so when I get off work I rush every time I need to mail something out so I can make it by 5pm which is what time they close and every single time I get there they've already locked the doors by 450pm. I think if a business says they'll remain open until 5pm then they should actually do just that, it's not fair to those of us who have to rush to get to the post office by 5pm. I'm not asking they stay later than 5pm either, I'm just asking that they stay open until 5pm like they're supposed to. And this has been a multiple issue with myself and many other upset customers I've met in the parking lot who were rushing the same as me to make it before closing.
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November 2022 by Gordon Craighead
Forwarding order was cancelled but carrier was not notified. No mail delivered for three weeks.
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November 2022 by Thomas Rutledge
Mail carrier is too slow when I have important mail coming in when I have to go to a whole other county to get things done.
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September 2022 by Big Dawggg Bachi
Making me move mailbox that has been in the same spot for over 40 years so that it’s easier for the mail lady to sort her mail while claiming it’s a safety concern.
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May 2022 by Chris Miller
This place is absolute garbage I have had several packages where they have claimed to have attempted delivery at times where my wife and I have both been home and they never attempted anything at all their drivers are just plain lazy this branch needs to be shut down
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March 2022 by Floyd Hahn
Please go across the river if you want any kind of service this post office is the sorriest I have had the pleasure of dealing with with in person or trying to ship something through the place I will not get into detail I have not the time but it deserve a sub zero rating or less if possible basically it sucks service wise and the above average sized lady at the Service counter on the far right has an attitude to Rival a grizzly Just saying hate to be her grandkids
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March 2022 by michael quick
Don't go in there! Dirty Price and must has your own box, customer is so lazy and complain.i Suggest you go to "Wilkes Print and Ship Business Depot" they would Best Helpful and would take care of your item, and they would package for you priceless.
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September 2021 by Lisa Myers Greene
Customer service is excellent!
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August 2021 by Mark Badgett
Just a substandard Post Office..nothing more.
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June 2021 by Lynne Brown
Closes before 5pm despite hours posted. Hope someone in authority will follow up on this please!
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June 2021 by Lisa Myers
Customer service is excellent!
