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June 2024 by Crystal Barr
I called customer service because I don't have WiFi calling and they said because I got it at Walmart my service don't get wi fi calling
The service sucks I pay $45 for what I don't get half my calls my phone works when it wants to
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June 2024 by Ashley Townsend
Went by there yesterday at 4:45 they wernt open and it's says they were open till 7??Had to drive all the way across town to just waste my time.This has happened several times now. Huge inconvenience!!!
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November 2023 by Chris Maltba
Paola upgraded my phone and switched everything for me shes always helpful when I have any problems with My phone highly recommend coming to see her !!!!!!
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November 2023 by Bradley Smith
Paola is very helpful she was able to break down phone service for me and my family will definitely come back to get our service through her
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September 2023 by soledad Santiago
Paola doesn't have good manner ,she open late all the time .Not good a customer service Paola from North Wilkesboro NC 28659
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June 2023 by Michelle Freeman
Today my husband enter this store about his phone issues he's had for the last month. The lady working in here chased him to door and call him all kinds of ugly names!! I do not recommend them also had her children yelling at him as well. In customer service this is horrible. Also the lady Paola will not answer the phone as she's to busy talking on it..
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June 2023 by Michelle Kierstead
Today my husband enter this store about his phone issues he's had for the last month. The lady working in here chased him to door and call him all kinds of ugly names!! I do not recommend them also had her children yelling at him as well. In customer service this is horrible. Also the lady Paola will not answer the phone as she's to busy talking on it..
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March 2023 by We Lost
They never open up on time! Good luck if your trying to pay a bill or open account. I have been been here 3 times this week and nope not open. They come in at their own convenience and close when they want. 1 star only because in order to post this I had to rate it. How can a business stay in business like this?
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February 2023 by Howard Dailey
Paola is amazing! She made the transfer from my old phone quick, painles, and enjoyable.
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December 2022 by Coach Bruce
I received exceptional customer service from Paola. She was thorough and provided me with details and options that helped me make the best decision according to my needs and budget.I will definitely continue shopping at this store!
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August 2022 by Linda Lou “Shannon Jones” Cardwell nelson
Terrible
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July 2022 by Chandra Potts
Poor quality of phones in stock at the store.
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June 2022 by Keyonta Lineberger
My elderly grandfather was trying to get a new phone setup with the manager at this location. I was on the phone with him when I heard her being extremely rude to him. When I called to speak with her, she was also very rude and nasty to me when I was just calling to try and get some clarity of the situation. I was never even allowed the space to finish asking my question before she cut me off. She just proceeded to be nasty. VERY UNPROFESSIONAL!
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April 2022 by Joseph Jones
Not sure why everything was cash based when me and my wife brought our phones over to boost. We wanted set up and account with 2 lines. But she instead made 2 separate accounts. That's the first issue. The 2nd is that we had to gamble for service. She told us that she didn't know if adding our phones that we owned would work. Also the cash we paid was non refundable. What kind of American service is this?
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January 2022 by Heather Lea Levau
2 trips and the girl behind the counter was of no help. I had to call Boost customer service myself n have them help me fix the issue. This site is not recommended the customer service here is non existent.
