7:30AM - 12PM 1:30 - 5PM
2360 W North Carolina 10 Hwy, Newton“Very good place with amazing staff been a client for over 8 years never once had an issue until last visit went for a puppy weigh in and to get heart worm meds Another person was there with a overly big dog that was aggressive towards other pets Her and her monster of a dog had all others sitting outside with scared pets while
she sat there totally oblivious of other people Wasn't the staffings fault but maybe with pets that large and aggressive have them wait in their car for a text when a room is open to bring their pet inside Win win for everyone”
“no pet parent wants to take their babies to a vet let’s be real. but if there’s one i’m going to go to for the rest of my life, it’s this one. my small 2y poodle dachshund had a small blockage in his bowels and no one i mean NO ONE would take him (yeah. imagine turning down an emergency gastro surgery… a life or death surgery) and one other vet that we were about to go to was charging us $5000 (with no payment plan options) simply because they knew no one else was taking in surgeries. It’s as if someone from above heard our prayers and the doctors here gave us a chance. Which I am BEYOND grateful for , I know that scheduling surgeries and handling animals is a lot of work which is why frankly a lot of clinics turned us down and I get that truly, I do. Most clinics book surgeries in the morning and this happened at 3:30pm.
Not only did they rush in Henry and take care of his surgery immediately, they also took care of an ear infection free of charge. And the surgery cost $1500 instead of the whopping $5000 quote that I got from a different vet.
Thank you to the doctors who take care of us as well as our fur babies.
Thank you Dr. Bristol”
7:30AM - 5:30PM
2870 2nd St NE, Hickory“Easy to schedule, friendly staff, and provided quick diagnosis and treatment options. Even though visit was for a specific concern, the veterinarian did a thorough check up of my dog.”
8AM - 5:30PM
27 13th Ave NE, Hickory“We grew up and started our family in the area. I joined the military and we moved away for a few years and now we are back local. Our usual vet was Dr. Hill, the 1st one all the way through the younger one. We had good relationships with all of them and their employees. Upon returning, we weren’t welcomed kindly at all and decided things obviously have changed there and did not want to deal with that.
We searched and called this Vet. The staff on the phone was quick to get us an appointment which is really what we needed, quickness. The dogs needed to get a full check up with a new vet since moving.
When I arrived at the appointment the front desk staff was really just plain rude and unnecessarily short and left me guessing if I needed to sit down? Stay there? Answer questions? Where did I pay when I was done because no one said anything? etc.
The vet (Dr. Gruber) and our Vet Tech (Jessie) were great to work with. I really enjoyed them and I feel they were absolutely incredible with Max. I couldn’t be happier with that level of care. They really gave him a good once over which is what he needed.
Pricing was fair considering the amount of care Max needed. Time in and out was great, no wait (other than at the counter wondering what to do, where to go, and who to talk to).
I’m willing to put up with a little “uncalled-for sass”, if the vet is good with my dogs. I'll consider staying for now because of that. I hope they read this and make some changes with the people up front such as training, “encounter reviews” on the cameras, etc.
Thank you for your time.”
7:30AM - 5:30PM
1005 1st St W, Conover“Such a caring staff. They all take wonderful care of my pet. I even received a follow up call from the office to check on him after his last visit. Highly recommended.”
8AM - 5:30PM
9181 103 Thornburg Dr SE, Conover“Dr. Bumbarger is hands down the best veterinarian I have ever seen. She has taken excellent care of my dog and has provided me with peace of mind by answering all of my questions and setting us up with a game plan. I appreciate the personal touch she provides with outstanding communication. Thank you, Dr. B!
Thank you staff for the great customer service and the ease of scheduling.”
“Great place to take your animals. Friendly, cheap and wonderful with your pet. The only place we have been in 40 years, and we won’t stop now. Thanks Dr. Hill and Staff”
“It was a pretty quick experience, price was average it was really quiet for it being a hospital. Loved how they were really friendly and my dog ate it up. Keep up the great job.”
“I love Banfield, because they always have my dogs record reviewed and ready to go.I travel alot and there is a Banfield Pet Hospital within miles of where I am staying.”
“Dr. Winchester and Dr. Poovey make a very good team. My baby had to be Hospitalized, and they took the best possible care of her they could have. I couldn’t ask for a better team!”
“Brought in our kitties today! Both were skiddish and scared. They were kind and helpful. They got the vaccines and check up done quickly. Both babies were checked, weighed, and vaccinated, then back in carriers heading home within 20mins!”
“Brought my dog there from Boone, NC. We went to Boone first. It was closest to us. My dog was having cardiac arrest. Now it has come to light she has pneumonia and is having cardiac distress. She is in an air tent for oxygen fighting for her life. The people at CASE have been outstanding so far. Update on my dog. Thanks to CASE my dog Samantha is doing ok. She has come home alive and alert. She has to go back to their heart doctor and is not out of the woods yet. She has pneumonia, congestion heart failure and high kidney levels. But she is stubborn and not quite ready to leave this earth yet for the next. She is responding to all the medications and breathing well. Please pray for all the people that work at CASE who treat and take of these animals. They are so pitiful and hurt when they end up at CASE. These workers have to deal with so much.”
“We brought my dog Molly there with unexplained bruising on her abdomen and doctor Matt Pennell was AMAZING. My sweet girl is very scared of men due to something that happened in her past before we rescued her and by the time we left she was jumping on him to say goodbye. I highly recommend Dr. Matt and his AMAZING team. Molly will always come back to Startown!”