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September 2024 by Lindsay Thompson
I’m finding a new vet. I had taken my dog here for years and I always thought they were great. I mostly made appointments due to my dogs ear infections. They informed me that it was due to her allergies but they were unsure what her allergy was to and never tried to help me find the cause or treat her actual allergy despite my requests. They always charged me $500 every 6 months for antibiotics for her ear then a week of allergy medications then her yearly shots and flea treatment along with the appointment cost. It was fine for awhile but it got old and I wanted a solution to the actual problem. Well when I asked for a solution, they refused to give me daily allergy meds for her and told me to buy a 8oz $65 bag of prescription dog food because they said it “could” be the cause to her allergy. (But they also told me they have no idea what’s causing her chronic allergies). So I feel this is price gauging and not fixing my poor baby’s skin and ears. Thanks but no thanks.
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July 2024 by Brc Academy
We have been recommending them for years to all of our clients.
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July 2024 by Maddy W.
We brought my dog Molly there with unexplained bruising on her abdomen and doctor Matt Pennell was AMAZING. My sweet girl is very scared of men due to something that happened in her past before we rescued her and by the time we left she was jumping on him to say goodbye. I highly recommend Dr. Matt and his AMAZING team. Molly will always come back to Startown!
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June 2024 by Christy L.
First time visiting. I was so nervous because you never know how vets are going to treat your pets . Everyone was super friendly & treated my dog like their own. We will definitely be back
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June 2024 by Amy Lynn
Dr Barlow and Dr Matt (Pe) are AMAZING!! They have been taking care of All our furries (personal and the rescues) for more yrs than I can count!! The furries Love Dr Barlow and Dr Matt (and staff) and so do we!!!! ❤️?❤️?❤️?❤️?❤️?❤️?❤️ (these are just a small few that LOVE them that we take there)
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April 2024 by Angela Beard
They are very kind to the pets. They even clean it up if your pet has an accident. I was fully prepared to handle my pets mess but they cleaned up without hesitation. They call back very quickly with any results as well.
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April 2024 by Tasha Ratchford
I cannot express how thankful I am for this vet and their services. Last week, we had a very emergent situation with our dog. She had an infection in her uterus and needed to be spayed within 24 hours to save her life. They were booked up for a couple of weeks and suggested we try to find an emergency vet to spay her. We could not find anyone else to do the surgery, so Mr. Pennell moved his schedule around to make it happen and I could not be more grateful! They kept her for a couple of days & provided excellent care to her!
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March 2024 by Laura DiSpagno
From the moment you walk in until the moment you leave everyone is friendly and caring. I brought my senior dog there for years until she passed away they were always so gentle with her. Now I have a puppy and they are very patient with her. They truly make it a fear free environment.
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March 2024 by James
You're the best.
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February 2024 by vicki newell
Love the people that work there, so gentle and nice to my babies.
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January 2024 by Angela Miller
Awesome staff. They did great with my dog!!!!!
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January 2024 by Rebecca Cazire
Great service! Such a friendly, warm and clean facility. Good experience and treated Bailey with care.
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January 2024 by Jane S.
Terrific staff and doctors. Dr. Bilhorn is wonderful. They have a great place and all have been professional and caring.
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January 2024 by Michelle Stallings
Staff was very friendly, and informed me of everything I need to know to keep my new fur baby healthy
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December 2023 by Lyndsay Rogers
This office is just amazing! My dog typically hates going to the vet- he’s very afraid and not a super friendly dog. They always know what to do to keep him calm! From putting calming spray on bandanas to giving the dogs tasty treats in the room- this place goes above and beyond. I actually moved an hour away but still take my dog here because they are that good. I’ve never found an office that is as good as this one and I will continue to come here! Every staff member we have interacted with is so kind and gentle. You can tell they truly love animals and what they do!
