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9AM - 5PM
7045 US-70, Newport
Banks
“I’ve been going to this branch for several years and never had a bad experience. Staff is beyond awesome!! Always very friendly, helpful and professional. They go the extra mile to help customers feel appreciated.”
“This is a great little bank and treats the customer with an abundance of patience. It normally takes time when waiting on me, because I am the one that usually needs their help. Thanks Dogwood.”
“I was a bit nervous going to this bank because of the bad reviews. They were busy. The service received couldn't have been better. This is not my branch and I was there to purchase something from a private party. The banker approached us, notarized our documents for free. I saw excellent customer service and very knowledgeable employees. If there were problems in the past they appear to be gone. This branch is highly recommended.”
“Like most banks buildings today big, mult-level with grand entrances. Another trend is more than just a multiple lane drive-through like PNC. Kind of like self- checkout in stores, the only reason to go inside of a bank in 15 or 20 years will be to get help with a technical issue, the A.I (Artificial Intelligence) with do most everything else. Parking is the real issue for now 2023. It is squeezed in-between Dairy-Queen and a strip center, plus it is elevated above the HWY. Remember to take it slow with caution. Pulling in off the road, even a normal vehicle would probably bottom out.”
“I've been dealing with them since they opened this location. Now I have used their services quite a bit since the merger. I enjoy my interactions because they double-check each transaction. If there's ever a question or miscommunication they use common sense and try to rectify the issue right then, which is rare these days.”
“I was assisted by Brennan Williams and not only was his assistance appreciated, but his knowledge, timeliness in response and friendly demeanor on calls/emails was awesome!”
“Had a great experience with Mitch when I opened my new accounts! He was quick, professional, and provided great customer service! He explained everything about my new accounts and made sure everything was good to go before I left. I look forward to a long banking relationship with First Citizens! Thank you Mitch!”
“I had a great experience refinancing my mortgage with First Flight FCU in Morehead City. My wife and I were able to join online and complete the entire process without setting foot in a branch. Katharine Champine assisted us through the process and did a phenomenal job. She communicated well and made the process very smooth. I definitely recommend them for your mortgage needs!”
“I would recommend First Citizens Bank to anyone. They give a great customer service... The wait time is never very long at all and they treat all their customers the same.”
“The bank manager in Newport is a solid guy. He heiress me it when I genuinely thought it wouldn't happen. So thanks Mitchell. I do appreciate the honesty and help.”
9AM - 5PM
5002 Hwy 70 W, Morehead City
Banks
“Great branch! Very helpful for small Businesses. They helped us transition to a new company and navigate all the logistics! Have been with BB&T for over 30 years. Would not consider banking anywhere else!”
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“I have had a personal account with First Citizens for awhile and have been very satisfied. I just opened up a business account and wanted to express what complete satisfaction I have with them. Their staff was very knowledgeable, accommodating, friendly and they went above and beyond to meet my needs. During this time when some businesses are harassing their customers about all the health issues going on, it is refreshing to enter a business that takes the time to care about each customer individually and respect their choices concerning the decision to wear or not to wear a mask. I highly recommend First Citizens because they do put their clients and citizens first.”