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January 2024 by Brittany Fleenor
On my way through Wed around 430pm I hit the mother of all potholes, instantly flattened my tire. Dakota was kind enough to stay over till I could get there via tow truck! Dakota is one of the sweetest and most polite individuals I've ever met! He is the definition of "service with a smile." Dakota & Willie had me back on the road in no time and my wallet was crying too much which is a plus also!Thank you for the amazing service!
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January 2024 by David Sauter
I have received excellent service and advice the past three times I have been to Avery Tire. I highly recommend them for both service and tires
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December 2023 by Harry S.
Expensive service charge to use a credit card, but no one tells you until they've done the work and you're checking out. Nothing posted on the website or the check-in counter. Despite the snippy comment from the lady at the desk when I said it would have been nice to be notified in advance because had I known, I could have avoided using credit.
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November 2023 by steve122277
5 star always great to do business with, friday evening Glenn took good care of us putting tires on my wife’s car an Dakota took great care of us working in a wheel stud replacement on a friday afternoon, great people from the owner all the way down! Thank you. Steve Queen
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November 2023 by Kim Avery
We have been doing business with Avery Tire for many years. We have always had wonderful service from everyone. We have mostly dealt with Hank and Shirley, which has been such a pleasure. This past visit, Hank had me work with Willie. He was wonderful!! So very knowledgeable, helpful and kind. And as always Shirley was great as was the entire team. Avery Tire is a very well oiled machine and such a blessing to us in Avery County.
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September 2023 by Bo Paunovic
I have 4 family members using this place; so a lot of experience here. The people here are just fantastic and do the very best. We have full confidence in all work done. My daughter visiting from Utah had a concern with her car; they took her in right away and took care of the issue. We use Avery for all our automotive needs. We also greatly appreciate how spotless this facility is kept. It's nice to see a car care facility keep its beautiful neighborhood beautiful!
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September 2023 by Samantha Norris
We were on vacation and our car started leaking antifreeze once we got to the top of Grandfather Mountain. We immediately drove to Avery Tire and were treated very kindly from the moment we walked up. Mr. Phillips was quick, attentive, and honest. He looked at our vehicle and with the help of Dakota, we were able to get in and out in a timely and cheap manner. We are very pleased and appreciative!
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September 2023 by SPS Officers
We would like to thank Avery Tire Pros for helping us maintain our patrol fleet in a quick and professional manner. We are based out of Hickory and being unfamiliar with the area we had to rely on the recommendation of our supervisor for that area. The service we have received has been fair and honest and we look forward to having ATP help maintain our fleet of vehicles in that region for years to come.
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September 2023 by phish phan
Great experience at Avery Tire. We were in town only for 3 days for some concerts at Beech Mtn and had some issues with front tires --- and concerns about brakes with driving up Sugar and Beech Mtns. Found Shirley and Dakota to be extremely helpful. Shirley worked me in quickly, given we were just visiting ---- and Dakota was very good at explaining the brake concerns and actually honestly saying the brakes were fine (could have taken dishonest advantage --- and did NOT). Would recommend this auto repair shop highly.
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September 2023 by Phillip Diener
We were from out of town and needed a flat repaired. We were told that they were great people and they didn't let us down. Very friendly staff and our repair was done in 45 minutes while they were very busy. They deserve a 10 plus rating.
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September 2023 by Dalton Kilby
Disappointing. I called to make an appointment to have my tires rotated and get an inspection. The lady told me they don’t take appointments for that, and just to come by. I did. I checked in, gave my info and was told it would be 45 minutes. Waited an hour, checked in on the job and their team had no recollection of my service and my truck was still right where I left it. I understand mistakes happen but they didn’t seem to care or offer to expedite the service. I won’t be back.
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September 2023 by Barri Shongood
I've had new tires installed, oil changes and AC work. Happy with everything done. Owner and staff easy to deal with and very polite.
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August 2023 by Samantha N.
We were on vacation and our car started leaking antifreeze once we got to the top of Grandfather Mountain. We immediately drove to Avery Tire and were treated very kindly from the moment we walked up. Mr. Phillips was quick, attentive, and honest. He looked at our vehicle and with the help of Dakota, we were able to get in and out in a timely and cheap manner. We are very pleased and appreciative!
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August 2023 by Jennifer C.
Jon was willing to fit my parents car in last minute for front brakes. I brought my parents up here from FL for 3 months and on the first day of their trip I heard squeaky brakes. I did not want to leave them here without functioning brakes. Callie in the office was super kind and even fronted me some change to buy a snack from the vending machine. The waiting area had comfy couches and an area for me to sit and do some work on my laptop. Free wifi, vending machines and tv to entertain while waiting. Thank you, Avery Tires Pros, for taking such good care of my parents' car brakes and treating us so well. I observed some of the technicians coming in to update customers, provide quotes, and one employee sat next to a senior patron and chatted for a few minutes. Friendly and caring place and we will be back. My parents only want Avery Tire Pros to do their brakes from now on!
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July 2023 by The Marketplace at Curiosity Boone & Banner Elk NC
I’ve been doing business with Avery Tires for years. There’s never been a problem with any of my vehicles that they were not able to resolve in a quick manner. Namely, I appreciate Dakota and for putting up with me complaining and has responded with respect and kindness. The owner, Hank is always available to my needs and open & honest with me. I wouldn’t want to do business with anyone else.Dave G
