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February 2024 by Ashley Daugherty
Worst customer service ive ever experience here.I know nothing will be done since it was the owner Aaron. But u should be nicer and more patient with ur customer bc i almost slapped u.
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February 2024 by Stephanie Gillespie
Rented a motorcycle trailer here. Quick and easy, trailer was in great shape. The owner was helpful and friendly
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January 2024 by Graham Bailey
Aaron, the owner was great to work with. Very helpful & understanding. Kudos! Highly recommended!
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October 2023 by Doug & Becky Schwarz
We used this New Bern storage facility for a little over a year and we were very happy with the location and staff. The manager, Gregory Passot, and all other staff were very helpful from move in to move out. The monthly automatic payment system was easy. The facility is very clean, well-lit, and secure.
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October 2023 by Jane Hughes
Affordable and the right price with great gas mileage ❣️
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September 2023 by Michele Cormier
The GM Greg was absolutely wonderful!!!!! Genuinely gives a great customer service experience and went above and beyond my expectations.I highly recommend this facility to all.
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September 2023 by Frank Watson
Always treated well and the prices are better than all the others
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August 2023 by Yvonne jamnik
Clean, professional, and a safe place to store my stuff.
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July 2023 by Tami Howard
Very knowledgeable and friendly staff. They have a wide variety of packing materials available for sale in addition to their truck rental services. The facility is new, spacious, clean and organized. The parking lot is easily accessable and well lit.
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July 2023 by Cheryl Rogers
The guys who work here are always very helpful.
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June 2023 by Taylor Cefalo
The team here does an amazing job. I've been renting enclosed trailers once or twice a month for several years now while traveling with my band and it's been a great experience. Everyone there deserves a raise ?
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June 2023 by wendy burt
Aaron and Caleb deserve a raise and a promotion as they made this a wonderful, pain free affair~They are knowledgeable and professional with a wide range of well informed experience that makes the whole process a joy rather than a chore~I would recommend this team to anyone looking for assistance moving across the Country or just across Town~They were so helpful and kind and made this move SO much easier ~Thanks Again!!! 10 outta 10 would recommend!!!Sincerely,Wendy L BurtNew Bern NC 28562
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May 2023 by Joe Cadorette
Dated equipment but still works well. Good staff.
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April 2023 by Shauna Behm
I just needed to inquire on prices of storage units and purchase boxes but stayed standing at the counter for 12 mins w/o any acknowledgment of the lady working there that was talking on the phone so I simply left them took my business elsewhere
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March 2023 by Crystal Reyes
I originally left a poor review on the U-Haul website (which I was unable to change unfortunately), but my issues with my experience have been resolved, thanks to Greg, the GM. I appreciate you reaching out to ensure the customer service experience received is nothing but top-notch, and I will keep the U-Haul on MLK in mind the next time a truck or trailer reservation is needed. Thank you again!
