Valley Storage in New Bern offers a secure, clean, and convenient storage experience. The facility features drive-up units and indoor temperature-controlled options, giving customers flexible choices for their storage needs. Access is easy and secure with the smart ONE Lock keyless entry system, which requires just a tap—no keys or batteries—and provides instant alerts on access. The site is gated, fenced, and monitored by 24/7 surveillance, ensuring safety and peace of mind. Wide aisles make loading and unloading simple, whether using a vehicle or by hand. Customers can rent or reserve units quickly online, utilizing a storage-size calculator, and select flexible month-to-month leases. Payments can be made through EZ-Pay, autopay, or online bill pay. Friendly bilingual customer service is available daily until 1 AM to assist with any questions or issues, including help with locks or billing. Many reviewers praised the staff for their helpful, polite, and caring attitude, noting the excellent service and quick responses. The facility’s cleanliness, security features, and ease of access make it a highly recommended choice for anyone seeking hassle-free storage.
I was well pleased, they gave me a free first month thank the Lord. I will be telling other about this storage. When ever I needed some assistance they was ready on the draw. The place was clean. The only fault, I didn't like those locks. Sometimes Hard trying to place phone in right position. Everything else was awesome.
November 2024
They were very helpful and answered all of my questions when signing up. When I was having issues with the lock they assisted in getting it figured out so we could get into our unit right away.
October 2024
New member so far so good affordable prices for a unit.. nice management ..
