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March 2024 by K R
Friendly, beautiful building, nicest SECU I've been to.
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March 2024 by Bree Slaubaugh
Customer service is horrible, i have never been talked to so disrespectfully than today when i simply called to check up on my mobile deposit. Shame shame shame.
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September 2023 by Melissa Stowe
I opened an account and received an auto loan in the same day with ease. I worked with Buck who was very professional and was amazing with explaining the auto loan details and options. The employees are extremely friendly and helpful! I'm so glad I opened an account here.
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July 2023 by Greg Nelson
Always Awesome!
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May 2023 by Suzy Sawyer
Gentleman that assisted me was friendly, helpful and kind. It's been a long time since someone at any of the Credit Unions was pleasant!
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April 2023 by Steven Dunaway
On point
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December 2022 by Robert Garolds
Nice professional people that will aid you quickly...
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October 2022 by Sean Stewartll
If I could give them less of a star I would. So they say if you deposit a check by one business day your money will be in you account its all lies we had to call to find out it won't be here till Tuesday that's 4 days to wait. We have a three month old how are the working people supposed to feed there child if they false advertise about your deposit. If it takes one business day then they need to make it one business day not 4. So I would not use this bank use Wells Fargo or wood forest atleast they don't lie aboit your deposits
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May 2022 by LaTachia Latrece
The tellers are friendly and gives expedient service.
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December 2020 by Autumn Poppell
The people who work at this specific branch are so rude. I’ve given them the benefit of the doubt each time I’ve had to go into the branch but they never fail to disappoint. I leave and go to the branch right off of the New Bern bridge near downtown. Much happier environment and employees.
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November 2019 by Bill Barrow
Great Bank...very responsive to individual needs!
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June 2019 by Sean Brown
Nah, I sent my mother in to get help with establishing an account. You sent here away without being much help. You can do better. She did find another branch that offer her the help I would have expected.
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March 2019 by Bobby Deloris Conrad
I've been a member of the SECU every since I can remember. My daddy, Bobby F. Conrad (deceased) taught school for over 30 years and he was a member of this credit union and of course, his wife and children followed, by becoming members too. Wonderful institution and everyone is extremely helpful and professional at all times...Thank you... for all you do...
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September 2018 by Deborah Heitlinger
The folks here are always friendly, kind, pleasant, helpful and you feel like they have taken care of your needs and are always willing to go a step beyond to make you feel like you matter. They don't rush you and it's a pleasure doing business with them
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April 2017 by Danielle Rinehart
I can't imagine going to a bank if you have access to SECU. The customer service is amazing. The people who work there are the best!
