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November 2023 by Skye Barker
First time car buyer here! My salesman was Brett and I am SO grateful for him. I love my car and the process was easy and seamless. He made sure me and my family knew every bit of detail we needed and left no questions unanswered. I know who I’m going to if I ever need anything!
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October 2023 by becky cush
I would give 10 stars if I could! Drew and Nick were amazing and made my car purchase effortless. The customer service here at Riverside Mitsubishi is top notch! I’m in love with my 2019 Volvo XC90! This dealership comes highly recommended by me a person who hates car shopping and dealing with salesman. If you’re looking for a new or used car please go see them! :) Thank you again Drew and Nick ya’ll have been great!
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August 2023 by David Hasbun
I have never had such a fantastic experience buying anything. From start to finish everyone was efficient and respectful. They were eager to make sure I got a great deal on a truck that I'm in love with. I was repeatedly shocked with how fantastic everyone here was! Great job! Thank you for a wonderful experience!
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August 2023 by Fosters House Of Hope
It was a wonderful experience. Brett Plymale made our experience outstanding. I will continue to do business with them and recommend this company to anyone who is in a pinch. Great people.
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July 2023 by Ellen Coad
My husband and I stopped at Riverside Mitsubishi to look at a Buick SUV we saw online. We were greeted by Brett Plymale. He was friendly, pleasant to talk with and was happy to show us the vehicle. He offer us a test drive without us asking. Answered our questions about the SUV, and any he couldn't answer, he would find someone who could. Brett's professional and friendly attitude made us feel welcome. Like we were an old friend. We had a trade in, so we talked price and final cost for the SUV. There was no pressure to buy, didn't rush us, just happy to help in anyway. This made the process enjoyable.While we were there he introduced us to Kyle Boos who is from our hometown. Kyle also made us feel at home. He also was welcoming.We came back the next day and Brett had the SUV ready for us to test drive again and we made the purchase. Nike Lee handled the financing for us. Explained all options available. We appreciated the time he spent with us. Very professional.Riverside Mitsubishi's team was polite, friendly and helpful. We will be letting our family and friends know our experience.We received a good deal on a nice vehicle. Thank you Riverside Mitsubishi.
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July 2023 by Altrez Bell
The amenities and extras such as coffee, information pamphlets and additional service offerings were clear, abundant in supply, and pleasing to have. The helpful and professional attitude of the customer service/front desk attendant created a great ambience. It is very clear that he enjoys his job, all while being very knowledgeable on a wide array of information. The customer service was excellent.
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July 2023 by Chris Sawyer
This morning I saw a truck on their page and called them! I talked to Drew and told him I was on a time crunch and Drew went above and beyond to make sure this whole process was very easy and a lot less stressful than I’ve had in the past with other dealerships! He answered every single question I had very quick and worked very well with me! Thank you so much for everything today! Definitely will be coming back for another one day!
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July 2023 by Brian Moran
When I was recently in need of a mini-van I looked around a bit to see why was available, and I ended up with Riverside Mitsubishi as they had a Dodge Grand Caravan that, out of everything I'd seen, represented the greatest value (in terms of the highest quality product at the most reasonable price).Upon contacting Riverside Mitsubishi I was served by Brett, and what followed was the most painless car-buying experience I have so far encountered! I do not feel like I was a hard sell (someone they might feel the need to jump through hoops in order to convince me to do business with them), but nevertheless Brett and his coworkers went above and beyond to give me everything I might need with the van and the sale.I haven't yet spoken with anyone who is actively looking for a car at the moment, but I have already recommended Riverside Mitsubishi to a couple people for next time they're in the market. For anyone I meet who is shopping around, I intend to point them toward Riverside Mitsubishi and will advise them to ask for Brett.
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June 2023 by Kayla Knaack
Super friendly staff who made trading in my vehicle on a whim super easy. Brett Plymale was very patient, went over everything in detail so we understood everything, and didn't make it seem like we were just another number. He was amazing! I'm so glad to have done business with him.
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May 2023 by Kristine Vander Veer
We had the most amazing experience today at Riverside Mitsubishi in New Bern! We walked in unsure if we would be able to get approved for even a used vehicle and walked out (just a few hours later) with a brand new 2023 Mitsubishi Outlander. We worked with Brett Plymale and it was by FAR the best car buying experience I have EVER had. I’ve purchased several (probably 8-10) vehicles in my life, and gone looking/applied for others. Trying to compare the experiences would be trying to compare apples to oranges. Brett has the MOST positive attitude I have ever seen in a car salesman and he’s not at all about hurrying up to just sell you something. He spent tons of time with us, getting to know us, and also teaching us about the vehicle and warranties!The finance department was great too. From getting us the approval to signing the financial documentation (I didn’t catch nor remember any names but… they were awesome as well!)We will be back in 6-12 months when we are ready to trade in our little Hyundai! Thank you guys SO much! Mamas are happy, and 3 kids are happy!
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May 2023 by Josh Tilley
These guys are awesome! Drew helped me pick out and purchase my daughter’s 1st car! He made the entire visit pleasant for us. I highly recommend that you go see Drew at Riverside Mitsubishi!!! You won’t regret it!
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May 2023 by Sandra H.
I helped my son buy a used truck here. They were very friendly and helpful. They serviced the truck right away and made sure it was in good running condition for a cross country trip we were making the next day. They went above and beyond for us. Our sales person was Brett Plymale. He was wonderful to work with. Thank you to everyone there that helped us get our truck purchased and on the road. We made it and my son loves the truck.
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May 2023 by Jordan Baker
10/10 recommend going to see Drew Baker to put you in a new car! He and Kyle helped me out SO much with finding the perfect car for me BELOW budget! ?
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March 2023 by Nadine
I had a great experience with salesman Drew Baker. He's an outstanding young man who was very knowledgeable and motivated. He made the car buying experience pleasant and knew just what car to put me in.Nick Lee was great with finance as well and worked hard to find the best rate for me.
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February 2023 by Drew Baker
Nick and Kyle were amazing! They were able to get me approved on a 2020 Toyota Camry for my wife. Kyle was able to get me approved and even got in contact with the bank to help me get a better rate. Nick hand selected the best warranties for me to pick from that best fit my car, the miles, and the year. I left feeling great and like I was very well taken care of. The knowledge of the business that they both possess is out of this world! And they got me TOP DOLLAR for my trade!!! Thank you both for making her day with a new car! 10/10 would definitely come again??