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February 2024 by Wendy Galigher
Just wanted to give an extra thank you to Shena in the deli. She was very patient while answering some sandwich questions I had and made suggestions. She did it all with a smile on her face and never once gave me the feeling that I was bothering her. Genuine people are very rare these days. Thank you Shena ?
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February 2024 by Beth Avent
Always a pleasure shopping at Publix! We are discovering how delicious the deli is too!!My new obsession is ordering a sub as a salad. It's HUGE and HALF the price of the other places in town.
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February 2024 by Slamuri
Will not be coming back to this location and here’s why.I came in at 8:20 p.m. for drinks and a cake for my daughter. 2 items. Went to self checkout but didn’t realize they were card only.As soon as I start scanning the lady working starts hovering behind me. Huffing and puffing as I’m scanning watching everything I’m doing.I hit pay. Take out my cash and she just sits there right behind me while I back out twice to look for the cash option before she tells me in a very condescending voice “these are cash only sir. Now I’m gonna have to take you to customer service.”I told her I would just take the items to the cashier that’s open and she says“So you’re just not gonna pay for that are you?”I told her again. “No I have cash I’ll go to the cashier”She can see it in my hand.Her: “yeah well now I have to do x y and z with the transaction and that’s not how these things work” - also. Very condescending voice almost like she’s belittling me at this point.Only when I snapped back at her did she change her tone.How bout out a sign up that says “self checkout card only” where it’s visibleInstead you got some rude lady working the things. I haven’t been trained on these things. How the heck am I supposed to know that’s how your systems work?Out of the 3 people in self checkout at that time only I was being watched.Like she thought I was trying to steal or something with 2 items in my cart.. get real. No one’s trying to steal a cake for their daughter and a pack of La croix water.
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February 2024 by Gerald Zeven
Publix Pharmacy is the absolute best pharmacy in the city of New Bern!
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February 2024 by Aaron Marks
Firstly, service is better here than any other supermarket I’ve been a patron of. Prices are high so we only buy on sale here. For the past two days we’ve ordered sandwiches for pickup and they’ve been made incorrectly… I guess we will only order at the deli and watch them make it from now on. It’s a shame because it’s convenient but you can’t rely on someone to actually read your order.
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February 2024 by Daniel Armstrong
Clean with plenty of options
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February 2024 by Ann Byrd
This store is clean and well stocked with the nicest employees!! Thank you Donna for ringing my groceries up!!
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February 2024 by Nancy Fogle
My Mom's birthday is tomorrow and she didn't want me to do too much. I found a beautiful mini cake in the bakery. I asked if they could write something for my Mom! They wrote Happy Birthday Mom on the cardboard edge and added her age on top with the flowers - 92! Publix goes that extra mile to make people happy! ?
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February 2024 by Kristen Kramer
I always have a positive experience here. Great customer service and the store is always impeccable. ?
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February 2024 by Sophia Grear
Clean, a little expensive. However, a pleasant shopping experience.
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February 2024 by Meline Jones
We had the smoked 1/2 chicken meal. it was great! we were able to eat in at this very large store.
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February 2024 by Mamie Jones
VERY HAPPY SHOPPING HERE ?
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February 2024 by David Costa
Nice clean supermarket ,friendly staff. A joy to shop at.
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February 2024 by Michelle Cooke
Excellent Deli Department. Pleasant sandwich makers; organized and great to work with.
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December 2023 by Taylor B.
This has nothing to do with the grocery part itself - just the pharmacy! I had to use Publix pharmacy today (Christmas Eve) because my usual pharmacy was closed. My son's pediatrician sent over eye drops for pink eye and they told me to come back in 45 minutes so I came back an hour later then they say it'll be another 25 minutes. When I told the lady at the drive thru that I already waited an hour she shrugged her shoulders and said "the pediatrician just sent it over." How is that even possible when they had the prescription over an hour ago? Like excuse me?