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November 2023 by Dennis C.
Bought a new vehicle. The process of smooth and simple. Good environment. Treated well by everyone I encountered.
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November 2023 by Holly Mulvihill
Best dealership hands down! We travelled all the way from CA to purchase a vehicle from here. Trey and the team kept me and my husband up to date as to when the car would arrive and made us feel like we were back at home. It was totally worth the trip to come here and experience what world class customer service is all about.
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November 2023 by Susan Griffin
Jeff was an excellent sales person without being pushy which I appreciate. He took the time to point out details about the car and went above and beyond his job description by installing my phone numbers and answering my many questions. Everyone I met was very professional and friendly and I was very satisfied with the transaction. Thank you Shawn and Steve for your help and meeting my needs. It's my second CRV which I also bought at Pecheles, and I feel I'm driving an old friend. The car is beautiful, and rides and drives well. I've already had many compliments on it and feel confident it will give me good service.
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November 2023 by Booyah to the Bay
This is my second time purchasing a “new” CRV from Pecheles Honda of New Bern. Both experiences were fantastic. Special shout out to Trey and Nicole for all your help. You both went above and beyond with helping me. I LOVE my “new” CRV. Everyone there was very helpful and polite. Highly recommended.
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November 2023 by Mike Boblett
I had an absolutely phenomenal experience at Pecheles Honda! ⭐⭐⭐⭐⭐Recently, I traded in my car, and the trade-in value I received exceeded my expectations. But what truly made this experience exceptional was the seamless car-buying process, which was the easiest I've ever had.Robert Averette, the sales specialist who assisted me, was a true professional. He went above and beyond to ensure I found the perfect upgrade for my family. His expertise and dedication made the entire process effortless.Pecheles Honda, with its exceptional team and customer-centric approach, has earned my trust and loyalty. If you're looking for a hassle-free, top-notch car buying experience, this is the place to go! ⭐⭐⭐⭐⭐
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November 2023 by Andrew W.
Great service -- great tire service -- gave me exactly what I wanted ... will go again to Pecheles
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October 2023 by Cheryl Brooks
We purchased our third Pecheles Honda in 12 years—great service, as always. Trey guided us through choosing the best vehicle for us, and patiently initiated us into the hybrid-vehicle world. We received a generous rebate for military service, and a fair trade-in price for the well worn CR-V we bought in 2011. Kyle ensured our financing step was painless; the Honda-finance rate was excellent. Everyone we had contact with was warm, professional, and helpful. No pressure, no waiting for hours as pushy sales staff ran back and forth to their managers, as it was at other dealers in the old days. The attitude of “let us help you acquire what you want” is so much more enjoyable than dealing with folks whom push to sell something more expensive. I love our new CR-V hybrid, and we have no regrets. Trey invited us to call or drop in if we have any questions about exploiting all the new technologies and features in our new car. Well done, y’all.
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October 2023 by Trevor Hart
My wife and I purchased a 2024 CR-V Hybrid Sport L and we were assisted by Tom who was incredible. He knew just about anything you could know and had built great rapport with us. We were also assisted by Keanu the Floor Manager who was also great and very professional he even ran to grab our all weather mats we had asked to purchase and put them in himself. Kyle the F&I Manager handled all or financing and paperwork and did an outstanding job. It was very smooth, easy and quick process from start to finish. Would recommend Pecheles Honda!
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September 2023 by Carolina Olivares
From the minute I walked in I was greeted with the best customer service by Marissa. Such friendly and caring staff! I appreciate Cameron’s care and service to my truck. Also, their waiting area was beautiful and spotless. Best oil change experience ever!
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September 2023 by Stacey
I was having battery issues. I brought my car up there after a couple times of my battery dieing on me randomly. They tested it and it tested good. They asked if I could bring it back the next day to do further testing. The next day after work I ended up needing to call them as my battery died and I couldn't jump it. I work right down the rd from their dealership and they went out of their way to come and jump me. Their customer service all around was great. They reached out the next morning to make sure everything was good. Thank you all for your help! :)
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September 2023 by Doug K.
Their service department is very responsive and thorough. They are more expensive than other shops but they make that up with their professionalism. .
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September 2023 by Kevin Morrow
Brought in my 2024 Honda CR-V Sport Hybrid for her first maintenance service. Ryan was the advisor who assisted with check in. Excellent customer service and service was performed quickly. Ryan explained the services performed and appreciated my business. This is the second vehicle I have purchased from Pecheles and I recommend them highly. Outstanding sales, financing, and service departments.
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September 2023 by Robert Wydra
I contacted Pecheles via email and told them what I was looking for. Within 2 days they had the car, a 2023 Civic Sport on the lot. Nathan made it happen. Steve in finance rolled right through the paper work. Sean helped deliver the car, he was patient with my wife who was overwhelmed by the technology on the car. First purchase here but 8th Honda product. Definitely worth the 2.5 hour drive.
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September 2023 by Kenneth Dickie
the staff we worked with treated us with respect and honesty. they were polite helpful and professional. they were very busy with other customers and they worked as a team to make the process of buying a new car successful. we got a great deal for a fair price on a new 2023 Honda Accord EX. the vehicle is outstanding. thank you to everyone that helped us through this process.
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September 2023 by Jeff Fleming
Pecheles Honda in Newbern Nc is Definitely a friendly dealership with an excellent service department. We purchased our second Honda odyssey here and count on the service department for our routine servicing and maintenance plan.