Josh showed up on time and worked very hard in the pouring rain to get my Internet service back up and running. He was very pleasant and very helpful when answering my questions. Optimum is very fortunate to have an employee like this.
March 2024
I’m store experience with Andrew was phenomenal. I was blown away. The phone lines for optimum are awful. Definitely go to the store instead
March 2024
We had James comes out, tech number 20664. He is absolutely wonderful, very respectful and personalable. Definitely the best we have ever had.
Our Optimum store located in New Bern, NC provides cell phones and accessories. Enjoy live in-person support and shop with one of our Retail Specialists, and more. You can explore Optimum’s products, plans, and services, and also see how Optimum can save you money on your Internet, TV, and Mobile bill. With Optimum Mobile, you can stay connected on the largest and fastest 5G network. Visit our store in New Bern, NC today for all of your digital entertainment needs and receive our white glove customer service.