Metts Climate Controlled Storage is a family-owned, secure storage facility in New Bern, North Carolina, and a community fixture dating back to the late 90s. The business offers indoor and climate controlled storage for household items, vehicles, RVs, boats, and cars. It is also a U-Haul dealer, providing rentals like vans and tow dollies. The facility features a loading dock and free use of loading carts. Reviews describe a beautiful, well-kept, very clean, and safe facility. Customers highlight stellar, top-tier customer service, noting staff as very responsive, friendly, helpful, professional, and willing to go the extra mile. The service makes the stressful process of moving easier. The storage is recommended for its low prices and good experience.
Amazing place!!! Super clean and very polite and helpful. I love this place and the environment!!
May 2025
Ellie is top tier. Protect her at all costs! Lol But seriously, Beautiful and well-kept facilities there, Metts! (I'm new in town and a new customer, but with this stellar of customer service I'm going with a 10/10 already!👌🏾)
May 2025
Ellie really went the extra mile to help us. We rented a tow dolly and Ellie was super professional, friendly and helpful throughout the whole process. She even helped coordinate the drop off for us at a different location. Moving is almost always a stressful process, so I appreciate Ellie's efforts to make it a little... read full comment
