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December 2023 by Frank B
Great service, Great value. Will definitely shop there again!
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November 2023 by Cory H Coulter
Great service. Ordered a hitch through this store and during install discovered that the hitch was not designed for the truck. Mitch listened to the problem that I was having and called the hitch manufacturer and was able to find a hitch that was designed for the truck. He was able to next day the hitch to the store at no extra charge. Always friendly and helpful at this location. I will bring my buisness to Leonard for all future purchases due to their willingness to put the customer first. Great job Leonard!!
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August 2023 by Jim Hampson
Had a problem with a non-working tail light on my vehicle and took it to my local Auto Dealer for repair/replacement. They diagnosed the problem and said it was due to the trailer harness installed by Leonard Trailer and wanted $250 to replace the harness with their own product.I declined because my trailer lights worked perfectly and I doubted their "diagnosis". However, they insisted that I owed them for their Diagnostic labor, and charged me $175 for that "Service".I had to pay it.So I took my vehicle back to Leonard Trailer and asked for their help. They immediately took the car into their shop,. removed the taillight and confirmed that their wiring harness as working fine and showed me where the actual problem was...in the OEM wiring of the vehicle. By the way, even though Leonard had installed their trailer harness 2 years ago and because this "tail light problem" on the vehicle just now occurred, it was obvious to me the problem was in the vehicle's wiring -- NOT their wiring harness.They offered to do a simple but effective "fix" to the vehicle's OEM wiring and charged nothing even though they had no obligation to fix someone else's problem.The problem was clearly with the vehicle wiring.The fact that the Auto Dealership insisted on charging me $175 to "diagnose" the problem (erroneously), and wanted another $250 for a new (unnecessary) part was very disappointing.A Big sincere "THANK YOU" to Leonard Trailer for coming to my aid and helping me resolve an erroneous and expensive charge for a problem caused by the Auto Dealer...and they didn't even charge a penny for their Service!These guys are honest and very Customer Oriented!!!It's a pleasure doing business with them!Jim H.New Bern, NC
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August 2023 by Rob Bryson
Completed install of my bed cover in 12 minutes and it looks great! Awesome team!!
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August 2023 by Lisa Dupre
Have you ever seen a Vehicle like your own all dressed up and wanted yours to look like that? I so wanted in track window vents on my truck. The Guys at Leonard of New Bern, worked with me several times trying the in tracks but my truck said no way. I finally had to go with the stick on vents. They done an outstanding job on both the in track and the stick on vent, and were very patient during the whole process.
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August 2023 by Randall Scott
This is one of the best trailer places in New Bern you can count on Don is amazing and his workers and the other worker that started working 3 months ago he did very good with checking my plug in on my truck for the car trailer I got from them and Don I really do appreciate what you have done for me with the car trailer in two days I highly recommend Don and his crew do do all your needs on trailers and trucks and hook up
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August 2023 by Tim Hodges
Came in with a question about my Truck Topper and these guys knew their stuff. Got me pointed in the right direction and it’s much appreciated. Would highly recommend. Thanks fellas.
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April 2023 by frederick ellis
I tried getting an application for a RTO trailer from the Morehead location most of the day but I felt like I was being put on the back burner. And seeing as I needed a trailer soon I called the Nee Bern location. The manager of the New Bern location was very kind and helpful. Within an hour or so I was in and out with the new trailer. I definitely plan on doing more business with the New Bern location from now on.
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July 2022 by Jerry Robertson
Excellent Customer Service and Product Knowledge. I highly recommend anyone to come here for their truck and trailer needs.
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November 2021 by Sharon Ward
Great service, product and over all experience!
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September 2021 by Robert Kent
This is the second truck of mine that this company has installed a bed cover on a truck of mine. Would I do it again…absolutely! These guys are very professional. I will have another truck in my future…and…they will be the ones I buy a cover from.
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August 2021 by Bill McHale
Had an issue with a BAK Revolver 2 Tonneau Cover where the vinyl top cover glue came loose and was separating in multiple places. Even though the covers was a little over 4 years old, Don went to bat for me with BAK to resolve the issue. BAK and Leonard’s replaced the Revolver 2 Cover with a new one at no charge. Great customer support from both Leonard’s and BAK.
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July 2021 by Delica Hopewell
Don worked around our schedule to get a B&W turn over ball installed on our Silverado. Thanks to Don and the Leonard team for their great help and service.
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May 2021 by Vincent Pedulla
Great job displaying truck toppers and detailing the differences between each. Purchased the model I wanted and asked for it to be installed. The topper arrived, set up an appointment and had it installed. Very timely and professionally. I like truck gadgets and will return to this shop again. Highly recommend.
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May 2021 by Hayden Metz
The new Bern team is awesome!! I highly recommend going to to this store for any of your truck and trailer accessory needs and if you’re just looking for a shed. These are your go to guys
