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July 2023 by Nita Dyer
Very good to deal with and very reasonable.
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February 2023 by Debbie Cole
Great place to get car repairs
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November 2022 by Meredith Clark
Friendly staff, quick service, fair pricing
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October 2022 by Robert Kent
The driveshaft of my 1997 Jeep Wrangler came apart due to a failed universal joint. Fortunately, I was able to remove the driveshaft, place the Jeep in 4WD, and drove it to Tripp’s. I thought for sure that we wouldn’t see it until the following week. The next morning, I received a call from Debbie, our Jeep was fixed. The repair was excellent! We cannot recall it driving this well.9/26/2022: I brought my Jeep to Tripp's, again, due to it not starting. Through creative troubleshooting, he and his technicians were able to determine that the PCM(computer) had failed. The older the Jeep, the harder to find a new PCM. Lon researched the PCM and found a company that repairs PCMs. It took a few weeks, but finally arrived. Tripp's installed it and the Jeep hasn't run so well in a long time.Again, Tripp’s did an excellent job! They have all my future Jeep repair business! Thank you Lon!Service: Auto engine diagnostic
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August 2022 by Jack Waters
I have reason not to trust this place.
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July 2022 by A B
Great Job! Will go back when repairs or replacements are needed
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April 2022 by David E.
Used to be reasonable. I got ripped off by them on my last visit. Charged me nearly double on the parts and did not fix the main problem. Dammed near totalled my car when the brakes failed after they 'fixed' them. Stay away from this place!Used to be reasonable. I got ripped off by them on my last visit. Charged me nearly double on the parts and did not fix the main problem. Dammed near totalled my car when the brakes failed after they 'fixed' them. Stay away from this place!
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April 2022 by crystal nicholson
Always helped with my cars and did a great job.
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January 2022 by Luke Deane
My vehicle had a timing chain break, I called to get a quote and details on what it would entail. I was told “we don’t do quotes or anything over the phone, it wastes our time. If you bring your vehicle here then we can talk”. You think I’m gonna pay for a tow just to go over prices and labor?
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May 2021 by Joey Zudonyi
Great service. Kept me in the loop on what needed to be done and gave reasonable prices.
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May 2021 by Matt F
Hands down best electrical trouble shooter in New Bern!!! Ten stars if it was an option. They repaired in a few days what the dodge dealership couldn't in almost three weeks. And for 1/10th what the $2900 parts/labor the dealership wanted.
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April 2021 by Jimmy Sparrow
Welcome is what there good at.
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September 2020 by Anna L
He was a little late, but overall good service.
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August 2020 by Joe Joe
Let's start by saying . what a great job. Thank you . I know who I can trust doing the work on my truck.
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July 2020 by Mike Westover
Friendly people, a bit pricey so I decided to shop around for my service needs, got my auto repair done at another location for quite a bit less, and I am extremely happy with the out come
