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“Theresa was really nice and pleasant! Please get them some more help on the weekends two people doesn’t cut it. Although staffing may be an issue during the pandemic.”
“I would like to commend Lydia Thornton on her excellent customer service skills. She made my first experience with this bank comfortable. Her warm and friendly demeanor was much appreciated by this anxious customer. Lydia was both informative and concise.”
8:30AM - 5:30PM
201 Howell Rd, New Bern
Banks
“We are blessed to have SECU in our lives. Family surgery and hospital stay at UNC would have meant costly hotel bills and meals. Fortunately the SECU house near the hospital provided both. Excellent service very helpful with foreign currency exchange.”
“I really appreciate their service. They are accurate and they are pleasant. I intend to keep on banking with Woodforest. Mrs. Bri, Mrs. Ali and Mrs.Jada have great patience and overall good service.”
9AM - 5PM
375 S Front St, New Bern
Banks
“Have dealt with this branch location many times. Always have had excellent service with the commercial and personal side. Tellers are always police and helpful. I've had multiple transactions specifically with Ann Little and Lilli Horne and have had nothing but prompt, knowledgeable and personable service. Great team!”
9AM - 5PM
501 W Thurman Rd, New Bern
Banks
“I’ve been banking with BB&T for almost 20 years. They have excellent customer service. They are always so helpful. I don’t know how busy their day gets but you would never know it because they give you their undivided attention.”
9AM - 5PM
3127 Dr. M.L.K. Jr Blvd, New Bern
Banks
“First flight Federal Credit Union currently working on the parking lot of the New Bern location. The branch is still open and ready to assist, however access could be limited for our drive-thru options. Overall friendly staff.”
“Ladies went above and beyond at the end of a long day when I came in with 2 toddlers and a newborn. its the little things that take customer service from service to caring. Thank you ladies!”
9AM - 4PM
3131 Dr. M.L.K. Jr Blvd, New Bern
Banks
“Coming in with a 10 month old problem, Dorothea Stanton generously gave us her time and was able to resolve it. The problem wasn’t even really with Bank of America, but she just took it on and saw it through. We were so impressed with her professionalism. She displayed incredible patience and compassion for the run around we had endured. I felt that I was finally in someone’s hands who actually cared. I have not always been fond of Bank of America, but we now want to open an account with them solely due to her. Thank you so much Dorothea!!!”
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“I opened an account and received an auto loan in the same day with ease. I worked with Buck who was very professional and was amazing with explaining the auto loan details and options. The employees are extremely friendly and helpful! I'm so glad I opened an account here.”