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October 2023 by Karen Jarvis
Two very rude women employees that don't follow protocol. Beware
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July 2023 by Charity Quinonez Photography
Ladies went above and beyond at the end of a long day when I came in with 2 toddlers and a newborn. its the little things that take customer service from service to caring. Thank you ladies!
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April 2023 by Ginny Dorrington
Refused to change a $100 bill because I wasn't a customer. Dreadful service. I was the only one in there
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December 2021 by Chelsea M
I drove through their ATM this morning and withdrew $40. I then parked and walked inside to have the $20.00 bills broken down into $5s and $1s. The teller started breaking down my bills and then asked me my name. Once she realized I wasn’t a bank member, she gave me back my money and said “I’m sorry, we don’t just give money to non members.” I was confused because I had just pulled money from their ATM, about 20 feet from where she stood. We use a military bank (as do 90% of the community here) and our branches are few and far between.
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December 2021 by Chelsea Movilla-Diago
I drove through their ATM this morning and withdrew $40. I then parked and walked inside to have the $20.00 bills broken down into $5s and $1s. The teller started breaking down my bills and then asked me my name. Once she realized I wasn’t a bank member, she gave me back my money and said “I’m sorry, we don’t just give money to non members.” I was confused because I had just pulled money from their ATM, about 20 feet from where she stood. We use a military bank (as do 90% of the community here) and our branches are few and far between.
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September 2021 by Kelly Boswell
The customer service at this location is great! Only 1 complaint and that is I think they close too early on Friday's. Most banks stay open until 6:00.
