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March 2024 by Brock T.
Great quality products and the customer service was top-notch! If they don't have it in stock, they can get it. Highly recommend!
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October 2023 by Rodney Hindley
Had the hardware I needed BUT, for a large hardware store to not have a restroom for customers is not acceptable. I'll take my business elsewhere if there is even a remote chance I'll need a restroom.
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August 2023 by Jeremy Rust
FANTASTIC!I had a few difficult to locate materials ordered through Decks and Docks. AJ was most helpful in getting the custom orders processed. I needed larger beams that were treated and could not get them from anyone, but they came through.
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June 2023 by Patrick McC
I'm a "build it right and build it once" type of guy. I've spoken with a few different lumber yards for my project and when it comes to lumber quality and durability, Decks and Docks has everyone beat.The staff have been warm and helpful whenever I've entered. There were a few hurdles when I came to pick up my first load of lumber, and the staff still went well out of their way to get my order pulled and loaded.These are people who want your business and take care of their customers to prove it!They have everything you'll need to build your next deck or dock, from lumber to hardware, and next time it will last a lot longer!
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March 2023 by Chino Lopez
Friendly staff snd very knowledgeable
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September 2022 by Rick Kleszczewski
Went in with info and quote for a porch railing and screen system. Waited 3 weeks and heard nothing (left 3 voicemails). Colton was very nice when I went in. We went somewhere else purchased and installed. I would not recommend them!!!
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August 2022 by Tami Swift
Adequate supply of hardware items considering the size of the store however I find myself still having to go all the way into New Bern to Lowe's to get whatever I couldn't find. The cashier could also be friendlier greeting you when you come in and asking you if they can help you find anything.
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May 2022 by Cristy Lewis Warner
Multiple trips to buy lumber and refused to sell today. Not on Saturdays so took off today from work and not for sale today. Are you in the business to sale lumber?
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March 2022 by Thomas Bowers
This is a very good small hardware store just about anything you need the cashier April it's very helpful and very nice to deal with she made sure we were very satisfied customer thanks for being in the neighborhood
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February 2022 by Blitzchev
I've used Decks & Docks personally and professionally for a few years now. They are very professional, helpful and have a small town feel with top quality products including Makita and Milwaukee power tools and some of the best lumber treatments around. Sure you could go to Guy C. Lee for lumber too, but when I was going around getting quotes for fence posts and stringers Guy C. Lee acted like my $2,800 sale didn't deserve the same attention I get every time I go into Decks & Docks for even some screws.Just a heads up I didn't know until later but they can get fence pickets made and treated from Culpepper also if you let them know in advanced. When Lowes and Home Depot sell you 0.05 pcf MCA treatment for pickets and Decks and Docks can get you ones with three times the treatment (0.15 pcf MCA), why buy from a box store?
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November 2021 by Jerry Caccavaro
They don't have it all but they usually have what you need. They are "nice folk " always willing to help and stay with you until you find what you need. Better than Lowe's prices on some items.
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September 2021 by Rex Casper
This is a great place for treated lumber, also has a good selection of materials in which you probably should buy somewhere else. There return policy is a joke. I purchased a tool from them $70 I used it for maybe a total of 2 hours and then it just quit. I had the box and the receipt. I took it back and explained to them that it was working great and then it just quit. The response I got was what would you like to do. I replied I paid cash for it may I get my money back. The answer I got was haha no if it were New and it was working yes. I had it less than two days before it just quit. I will never purchase anything else from this store. Which is a shame that I really did like that store. I spend thousands of dollars there but they'll let $70 make me go somewhere else.
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September 2021 by Glenn Hutchison
Hauled shipment to this location a few times. Super accommodating place. Thanks guys!
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September 2021 by Timothy Kearney
Top notch...quality stuff...has 90% of what I am looking for...at reasonable cost...convenient location. Should offer package deals on lumber.
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September 2021 by Valerie Grant
Very helpful. If they don't have it they will help you create it! Best place!