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February 2024 by Angel Lowe
went in to start a new plan & the only lady that was working was on the phone when we walked in & barely helped at all. she was not on the phone with a customer, she was on her personal phone, with the phone on speaker & talking to a lady from possibly social security or disability about her daughter. anytime i asked for help, she ignored me until the lady on the phone was finished talking & then only spoke about 2 words to me then went back to her phone call. very unprofessional & i ended up just walking out. 3 other customers walked in about 5 minutes before i left & she didn’t speak to them at all in the time i was there. i will be taking my service elsewhere.
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December 2023 by Velvet Sanderson
Love this store and customer service
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October 2023 by Thansha Rogers
I want in there today this girl with black hair she had to attitude towards me very rude and supposed to be a manager to help people not give them a attitude towards people if you don’t like your job as of a manager don’t work there
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April 2023 by Bryan Andre
Very nice young lady helped me and my wife out! Great customer service
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February 2023 by Paul Horton
On 02/22/23 I received the very best customer service from the rep (Joanna).. I was totally satisfied with her and her work...
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February 2023 by Hailee Romkowske
I’m not sure if we came in on a bad day or what, but I was in here yesterday and there was a girl working by herself. Not sure of her name, but she had shoulder length black hair and glasses. We were looking at the phones and she didn’t say one word to us the entire time and was on the phone…with her boyfriend I’m assuming. So we went up and asked for help and she helped us transfer the number to a new phone but that’s it, she didn’t transfer anything else or tell us how to do it, so we just had to figure it out when we got home. Not to mention, she had AirPods in and was on the phone the entire time she was helping us. And was on Instagram, scrolling through half naked pictures, while we were standing there waiting for her to finish setting up the phone. It was very unprofessional.
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July 2022 by Venola Dillahunt
Vianey is the best. She was very patient with me, and took her time. You should definitely go see her.
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June 2022 by spring trap
So I cancelled my phone plan and they still took $30 from my account, for I phone I don't have anymore I am never using cricket again
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June 2022 by Jalisha Yates
Great prices & friendly staff. Great help and very informative!!
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November 2021 by Tiffany Jamison
Joel Hemenway and Shaquim Grady were the best experience I had with any phone company. They were both knowledgeable of every devise I asked about and friendly conversation. I recommend this store to anybody including their phone service
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July 2021 by Frank Watson
Customer service is fantastic. They're very knowledgeable too. Will only go to this cricket store.
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June 2021 by Jai Green
They Re-Started my phone but DIDN'T show ME what they did!!!Is must I keep VISITING their store?!
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May 2021 by A.L. D
Two years ago I left a cricket review and honestly it was not great.. It was just a bad day I guess but since then this is the only Cricket store I will go to.. N theres quite a few to choose from... They really r always very helpful and friendly.... Just a comfortable atmosphere... Thanks!!!!!!!
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March 2021 by Christina Sanson
Always so helpful
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March 2021 by Lj Sutton
Great prices Friendly Associates and very knowledgeable