“I was greeted by a very respectful gentleman who assured me that I would be driving one of the best cars.I was very impressed with his attitude and the fact that he explained some of the feactures in the car.Alamo is the best!”
“I want to thank Malcom who went above and beyond in the customer service department. He found a way to make what was about to become a negative situation positive. He went out his way to ensure I had the right vehicle for a lengthy travel and made sure I didn’t leave until he was able to accommodate for my situation, no other rental company could help. Honestly because of his professionalism and helpfulness I’ll be able to catch my little sisters college graduation so much appreciated to you and your team at this enterprise location”
“Came to New Bern Airport Budget after check windshield washer fluid and engine oil indicators appeared on the Ford Escape we got from a NOT so friendly representative at RDU. Ohmygoodness, i wish I could remember the name of that awesome and professional representative that helped us in New Bern NC. He walked us to his lot and showed us what was available to us and and we picked a car that would accommodate our bags and family members. He made me feel valued and appreciated.”
“I picked up in one location and dropped off in another state. The staff was great in both locations and the process was simple. I recommend getting the Emerald membership. It's free but makes it simpler to get everything done.”
“I needed a car rental on short notice and Shanti, Linda and Jason really saved me. They were all extremely helpful, compassionate and efficient. I've been to many car rentals in the past and these folks are really the best. Thank you guys!!!!”
6:30AM - 12AM
200 Terminal Dr, New Bern
Car Rental
“I want give a huge shout out and thank you to Cheyenne at Hertz! On a day when my car unexpectedly died, shops were closed and I was struggling to find a rental car last minute anywhere on a Saturday....Hertz came through big time! Cheyenne was ANGEL who took excellent care of me, calming my chaotic day and quickly got me on my way to Charlotte. The whole process was seamless, straightfoward and not ridiculously expensive”
“Amazing customer service! Seth assisted me and went above and beyond to ensure that I was happy with the car I rented and the payment for it. He was professional, polite and welcoming. I recommend him and the team there for all of your car rental needs!”