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January 2024 by Richard Meredith
If I could give black tires a higher mark, and then five, then it would be at least a 10. Went in for a car inspection. People at the desk were extremely kind. The work was done on time actually earlier I would definitely recommend black tires to a friend will be going back to have our car service there.
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January 2024 by Kelley McNeil
Black's Tire and Auto plugged and patched a tire for us and changed our oil. It took a bit longer than we anticipated, but this was due to the fact that they didn't have the oil filter on hand. But, great people to work with and we have had good service from them for almost 10 years. Good communication from the manager was very appreciated.
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January 2024 by Frank Couch
To begin with the service was good. I went in, almost at closing time to get a tire plugged. The small nail or brad that was removed was about a 1/2 inch long but long enough for the tire to slowly lose air. I sincerely appreciate getting worked in at the last minute. They shut down at 5:30. I was there at 5:10. The biggest problem I had was a bill for almost $30.00 to put a plug in my tire. I had the technician quote me a price turn key on a new set of tires in which he did, but that damn $30.00 bill for one little plug that may have taken the mechanic 10 minutes to complete just shocked the heck out of me. Too much for too little...
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January 2024 by Shelby Batten
Blacks Tire is always very helpful and straight to the point. I always trust them to do the right and necessary fixes for my vehicle. Ron is always so nice and very personable!
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January 2024 by Grant Carlton
In a pinch but the folks at blacks tire and auto were a huge help! Had some engine work done and couldn’t be more happy. My car sounds and runs so much better and they got me outta there with a fair price. Ron was super helpful and informative. Will give my business to this garage again
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January 2024 by Eric Klosterman
I’ve been going to Black’s for 4 years now and I’ve always had terrific service. Ron and Bradley are helpful at the front and offer fair prices. The mechanics always do a quality job.
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December 2023 by Gary Balon
Due to my vehicle mileage of 106,000 miles, I requested Black’s perform two maintenance services. After diagnosing and evaluating, they determined that the vehicle didn’t need the requested services saving me several hundred dollars of unnecessary maintenance services. I have been going to Black’s since moving to New Bern two years ago and based upon this experience and past experiences will be with them much longer.
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November 2023 by Carol Joyner
The Best Tire Service I ever had!!! The staff was friendly, helpful, and very fast from the purchase to the installation!!! I was very satisfied and will be a permanent customer!!! Thank you Guys for putting me back on the road!!!
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November 2023 by Angela Sawyer
All of Black Tire Representatives are very courteous, friendly, honest and very patient with the customers. This has been my personal experience with the BTRs from my first visit.Ron Thompson is who assist me when I visit the establishment. He treats all of his customers with the utmost respect. He gives a very detailed explanation for how the repairs are going to be done to the vehicle.Black Tire is becoming the only place I take the vehicles for services.Thanks to all the Representatives at Black Tire for well done services.
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October 2023 by Brenda Rogers
Great customer service!!Everyone was pleasant and polite. I was mad to feel like my issue mattered to someone other than myself. I so appreciate that. My brother recommended them, he purchased two sets of tires for my mother plus his self.
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October 2023 by Aaron Beaulieu
We are new to the area and the staff has been very helpful with all of our auto needs. They are very courteous and explain each situation. Very well run and they get you in and out quickly.
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October 2023 by Bret “Saucy Beard” Delap
The BEST Automotive shop ANYWHERE. Ron and everyone there not only offer reasonable, affordable options but also do it with a personal and professional attitude that is often lost in the world of automotive repair shops. I’ve taken every vehicle I and my family have owned for 10+ years to Black’s Automotive and ALWAYS recommend them to friends and family. YOU GUYS ARE THE REAL MVP’s!
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September 2023 by Barbara Harbaugh
Always great fast, friendly service. Very patient and professional even when I’m asking what seems like 100 questions. I highly recommend blacks tires for your every need!!?
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September 2023 by Bradley Adkins
These great folks have a jar on their countertop with many of the items they have had to remove from damaged tires. I feel like much of it is from my tires alone. The team at BTS has helped me many times with tire and other car problems, and have always found time to work me into their busy schedule, and done excellent work. They have my full confidence.
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September 2023 by Jill Provost
I called to ask about brake pads costs and Brad said if you can come over within 30 minutes we can check them out. I needed all of them done. 3 hours later all done. Thanks guys. Very polite employee's and take the time to explain everything.
