Absolutely horrible customer service. Waited on hold for 20 minutes for a supervisor only to be disconnected for being “rude”. Waiting on hold for that long will never be acceptable. LEARN FROM YOUR MISTAKES! Ya’ll should not be in business. From the looks of it, you won’t be much longer.
January 2024
Please do your research before opening an account here. I currently have a complaint with the FDIC here because they hide "junk fees" to force overdrafts so they can rob you blind. Bad business! Please don't bank here
March 2023
Waited on the phone for 30 minutes. Absolutely no customer service and bad attitudes.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
