Truist is a bank that has made temporary adjustments to its services to ensure the health and safety of clients and staff. Some branches are offering teller services through drive-thru lanes only, while in-person visits require appointments. Select branches remain open with enhanced sanitization measures. Customers report a positive experience, noting a smooth transition from BB&T and highlighting the bank's competitive loan rates and variety of services. Although the loan process may require clarification, clients appreciate the professionalism of the staff involved in the closings. Overall, Truist has maintained customer satisfaction since 2014.
Been a customer since 2014. No problems even when transition from BB&T. They offer a variety of services and competitive loan rates.
August 2022
Been a customer since 2014. No problems even when transition from BB&T. They offer a variety of services and competitive loan rates.
February 2020
Have dealt with this branch location many times. Always have had excellent service with the commercial and personal side. Tellers are always police and helpful. I've had multiple transactions specifically with Ann Little and Lilli Horne and have had nothing but prompt, knowledgeable and personable service. Great team!
Specialties: Online Banking, Financial Planning, Checking Accounts, Business Checking Accounts, Business Loans, Business Credit Cards, Savings Accounts, Personal Loans, Home Equity Lines of Credit, Credit Cards, Mortgages
