Bath & Body Works has been creating scents that bring joy for over 20 years. The store offers a wide range of high-quality products, from fragrant body lotions and shower gels to the famous 3-wick candles. Customers praise the store's exceptional customer service, with knowledgeable and friendly associates ready to assist in finding the perfect product or gift. Whether it's a welcoming salesperson, a helpful store manager, or an attentive associate like Kimberly, Melissa, or Amber, Bath & Body Works is known for providing a pleasant and easy shopping experience. Customers consistently highlight the store's great selection, cleanliness, and overall wonderful atmosphere.
I know Pete Wentz was working in disguise. The nicest guy that was secretly Pete Wentz. Looked just like him. Made my experience a 5 star. Thank you Drew/Pete.
November 2025
I walked into the New Bern, NC location for the first time. The salesperson was welcoming and asked how she could assist me? I described a product for my husband and she walked over to the shelf and handed it to me, based on my vague description. I was impressed with her service!
January 2025
Had a problem on the website and the customer service was no help. I called the store and explained the situation and the store manager was very helpful and understanding.
