Truist is a bank that offers services with a focus on safety, including drive-thru teller services, appointment-only visits, and some branch closures for health reasons. Customers appreciate the helpful and friendly staff, with many praising specific employees for their assistance. One staff member was able to help resolve account issues and follow up as promised, earning over 4 stars. Another staff member provided support during a difficult time and offered helpful options. Overall, the branch is known for its helpful, friendly service and a strong desire to assist customers in a caring way.
Robert was great helping me and my family through a difficult time and talked through different options that fit our needs
October 2024
I received the help I needed from this branch. Jennifer was amazing and kept her promise to call me back with the information I needed regarding my account. I can see why this branch has over 4 stars.
August 2024
This branch has always been the most help out of any in my local area. Staff is always super helpful, and friendly. Shout out to Carla for assisting in a situation that had me ready to close my account. Without her, I would have left Truist after dealing with call center frustration throughout the week.
Specialties: Online Banking, Financial Planning, Checking Accounts, Business Checking Accounts, Business Loans, Business Credit Cards, Savings Accounts, Personal Loans, Home Equity Lines of Credit, Credit Cards, Mortgages