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March 2023 by Yaresli Escamilla
I have been waiting for my new debit card since February the 9th I haven't received anything its the 22nd how does this bank expect me to pay my bills without my card the bank teller told me it would take 3 to 7 days and I haven't received anything and she was really rude about me wanting a new debit card because someone stole my old card
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March 2023 by Alfredo Flores
Don’t use this bank is the worst thing on my airy I say it needs to they need to close down this business.
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September 2022 by Gerald Brown
Went there today an was talking to Ann couldn't hear to well at the drive thru, the other lady got on the speaker an was very rude, because no one could go into the bank they said it was closed an it was on a Wednesday
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September 2022 by Susan W.
wow. I have never had so much trouble trying to give a bank my money! we moved here about a year ago and thought we'd like to put our money in a local bank. so we head to surry bank, told the lady what we wanted to do and she said she would get the CSR that could help us asap and to have a seat. so sat we did. and sat, and sat, and sat.... after a certain period of time you just can't sit anymore... I know if I had been at a restaurant I would have left much sooner then we did. now today, I try to get someone to talk to me about rolling over an ira into their bank... call, get transferred, goes back to the First Lady, and she says that this certain person stepped away, transfers me to her voice mail, that was about 2 hours ago... called back, same lady tries to transfer me to same person......nope...back to the lady, she will transfer me to someone else that is in her office,,,,,nope, voice mail... I guess they are doing so well they don't need anyone else's business... shame...you lose, not me.
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July 2022 by Marlen L
This is a great bank to do business when it comes to loans ??.I HIGHLY RECOMMEND anyone to go with Surrey Bank & Trust ! Jon was so great from start to finish and Bill was so great as well. They answered all of my questions and concerns and suggested so many plans to me. Jon was on the top answering my questions and helping me out. Bill was there to suggested a good plan for my commercial property. They are there foe you!! Thank you so much very friendly staff and very honest.
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July 2022 by LiLPretty .
This bank is involved in a million dollar scam. Not saying they’re willing participants but they are aware of scams going on. I didn’t get much information from whomever answered the phone because she lied and said the account has been “compromised”. Somebody needs to be held accountable or at least responsible to prevent this from happening.
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February 2022 by joseph griffin
Never could activate my business account card. Pete the CEO even lied to me. Staff was unfriendly and insubordinate. I feel horrible about my dealings with this bank. Still have account but pulled everything out but $20. Can't image someone actually being treated right due to how bad I was treated. Your invisible to these people.
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August 2021 by Laurel Jessup
The most friendliest place with no non judgemental people and are very helpful! I miss Cindy but I still love all of them and all are so friendly and respectful. Great with kids and explaining financial needs to kids who want to open up a savings account.
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July 2021 by DawG House Creation
A great local Bank for your needs.
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January 2021 by Ted Beaver
Surrey Bank is customer friendly, fast, and convenient I’ve been banking with them every since they opened.
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April 2018 by Travis Scales
Open for a few hours on Saturday.
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November 2017 by Arnold Smith
Nice bank and service
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November 2017 by Reggie Bowman
Great service
