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February 2024 by Andy Anderson
Fast friendly 6000 mile service check. Even gave us a $10 discount.
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January 2024 by Trina Goettel
Sherry is an amazing salesperson and made sure the buying process was smooth and easy! I highly recommend Sherry and Scenic Subaru!
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January 2024 by Gena Hall
Couldn't have asked for better service. Dustin Montgomery went above and beyond helping me and my husband. He new exactly what we needed. Only person I'll ever buy a car from.
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January 2024 by Danny Sowers
I drive for over 1 hour to take my 2 Subarus to this dealership. There are a lot of places closer to my home that I could go to, but after all the positive experiences with Scenic Subaru, I will not consider going any other place.
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November 2023 by Samuel Combs
I gonna keep it short. The staff in the service department are great! I got charged $180.00 to put on a serpentine belt on a 2018 Subaru forester and I was told that price was because it called for 1.5 hours labor. After the work was done out of curiosity I looked up a YouTube vedio and I could have changed the belt myself in 10 minutes max having some mechanical knowledge. I can get.the belt online for $35.00.I am going to different shop for my service for that reason. I don't like being mislead!
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November 2023 by Richard Everhart
Brad, our salesman, was great. Answered all our questions while we were making up our minds, very helpful through the entire process. Scenic has followed up to make sure we are happy with our purchase and to answer any questions we might have.
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September 2023 by Lori P.
This is a 5 star operation. We received the best service ever by friendly and helpful people. We broke down while traveling and what could have been a nightmare turned into a good experience. They took great care of us from start to finish. The whole service dept was 5 star.
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September 2023 by Mike Rusher
We have bought 2 cars from Brad Duncan at Scenic and would highly recommend him.
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July 2023 by Teresa P
Brad was excellent to work with and provided great service. They were willing to work on the price when my local dealer wouldn't and they made the process very simple and easy. Would highly recommend.
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July 2023 by Kate Smith
Marty Simpson and the service staff at Scenic Subaru went above and beyond for us. We were driving from SC to NY State when the cat started pulling hard to the left and shaking terribly. Come to find out, a belt had broken in one of our tires. The team was able to diagnose the problem quickly and mount/balance new tires and have us back on the road within 2 hours. CANNOT RECOMMEND HIGHLY ENOUGH!!!
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July 2023 by Stephen Smith
Extremely helpful, courteous, and friendly! Marty scheduled me for service on short notice with no questions asked. Awesome place. Highly recommend!
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May 2023 by E P
Go ANYWHERE else but here. I have owned multiple Subarus over the years. Never dealt with Mt Airy dealership until this year. They were supposed to replace my tires, change my oil, and top off my fluids. You see, I had a 14 hour round trip coming up and was preparing so myself and my passengers would have a safe trip. Oh boy... this was the wrong place to take it but I did because SOA said I had to go thru a Subaru dealer to get my tires replaced due to premature wear (another story for another day). This place left residue ALL over my tires. Being a woman who regularly gets taken advantage of by mechanics I checked my fluids to make sure they were topped off and guess what? They were all low including my coolant. We called the dealership and they said they would fix it. I explained that it was over an hour drive and I still had to get my car professionally detailed before my trip as well as take my daughter to Brenner children's hospital on top of other numerous tasks and a full time job. They assured both me and my boyfriend they would bring a loaner car the following Monday and they would clean my wheels, top off my fluids, and give my car a full professional detail inside and out worth over $200. They promised it would come back looking brand new. Based on my past dealings with other subaru dealerships, I believed them and canceled my appointment to have my car detailed at a local business. I trusted that subaru would keep their word. Guess what? They lied. Shocker. Topped off the fluids and left greasy fingerprints on my car. Did not detail my car. SOA promised the service manager would call to fix it and guess who never called? Yep, the service manager. Ended up staying up into the middle of the night before my trip detailing my car because it was the only time I had free to do it. Do yourself a favor and spend your hard earned money somewhere that will stand by their word. I think my biggest question is why? Why would you even promise something you had no plan on following through with? Why? And if you don't believe me, don't worry I have pictures that speak a thousand words so take a look for yourself.
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March 2023 by Rando “Nuck-N-Futs” orlando
Good dealer, with my experience with the subaru service team, they are nice and respectful and always greet you with a smile.
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February 2023 by Karen Riddle
I accompanied my son to this dealership to buy his 3rd Subaru. We chose them because they were the only dealership to offer a free lifetime powertrain warranty. I recently took his car back for repairs. The warranty did pay. The service dept was excellent. I took my Subaru in this week, even though Boone, where I bought it, is closer. There's no comparison to the helpfulness of this dealership. I will always have a Subaru and I will always buy at Scenic from now on.
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January 2023 by Carl Patterson
Went to test drive a 5 year old Tesla Model S they had on the lot. The sales lady had to finish her cigarette before she could help me. When she came out, she must’ve assumed I couldn’t afford the car and told me they would have to pull credit first. I told her that I would never let someone pull credit for a test drive (especially on a used car) and that was a ridiculous request. Her response was “We have to do it anyways if you’re interested in buying it.” I guess they couldn’t fathom the thought of me paying cash. So if you want your income to be judged by your appearance by the sales team, then by all means take your business to Scenic Subaru of Mt. Airy.
