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March 2024 by neil rea
Katelyn and the staff there have been very kind and helpful.
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March 2023 by Tamothy Shoaf
Friendly
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December 2022 by Sara Newsome
Excellent Customer Service
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December 2021 by Gail Proffitt
My son banks there. He likes PNC bank.ThanksUploaded wrong pictures..opps...apologies
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October 2021 by Tammy Nolen
Terrible customer service!! Would not recommend Mount airy location!!
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July 2021 by Marshall Lawless
Katelyn is the best customer service associate in town! Definitely reach out to her for all your banking needs.
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April 2021 by Donna Law
Good service, friendly staff, very pleased
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February 2021 by Bob Y.
Lobby closed while other banks are open. On hold long time. Dead silence nothing letting you know you are on hold, just keeps hanging up on.
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May 2020 by George Randall
I am a bank customer through a retail business here in town. The staff is friendly enough, but they are always under staffed. Now that the lobby is locked to customers due to Covid, when I try to call to do business, I get put on hold and ignored. Get some staff in there to service us, or lock up for good.
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August 2019 by Sherill Bowman
I think they make bank policies as they just go along. Ask a simple question that a two-day employee should know and you may have to call 15 different people before you find someone who understands your question, yet still don't have the answer.
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May 2019 by Trek 77
great customer service
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January 2019 by A A
This is the most backwards bank I have ever had the displeasure of dealing with. You can't make a loan payment at the counter like you can at any other bank in the country, and Ida is the biggest (C) unt I have ever met. Do yourself a favor and avoid this place. They probably won't be open much longer anyway, it looks like a ghost town anytime you walk in there.
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March 2017 by Phillip Chaney
ALWAYS SUPER NICE AND EFFICIENT !!!
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February 2016 by Adam Decatur
$3.50 ATM cash withdrawal fee!!!