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December 2023 by Fred B.
I bought a 2023 RAM 1500 classic Warlock edition there 10/2023, as far as i am concerned they are a 100% great dealer. I am the kind of person who likes to see real numbers not listen to 'flim-flam' and i was very happy with the price of the new vehicle and what i received on my trade, the Salesman Tyler was great and also the sales manager, both were very patient as i didn't decide until driving home that i did want it, naturally they wanted to make a sale but i just wanted to be sure and very happy with my purchase. Also, i happy that i bought a full sized RAM VS something like a Ridgeline or Tacoma which were priced the same after i got a generous Factory incentive, all in all very good truck.j
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November 2023 by Cameron Cudd
Big shout out to Ashley for the smooth easy purchase. It was a great experience all the way around!
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October 2023 by Twin Carports
Great experience. They beat the deal by $1,500.00 vs the Winston-Salem location. They even added a rebate after the deal was completed when the truck got delivered. We would have never knew if they had just kept the money. Honest and upfront. I couldn't be happier. If you're buying a Dodge, let Thomas Williamson give you your last number. It's all upside!
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October 2023 by Cher Martin
Never can get your car worked on they never have parts and my daughter's car had to be taken in 3x for same reason they kept her Cherokee and had no rental car! The 4th time they had it 3 plus weeks and did provide a rental car. TERRIBLE SERVICE TERRIBLE STAFF!!
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September 2023 by Don Hicks
Marty Mayes is very rude! My wife and I felt very threatened by him! He followed us outside all the way to our vehicle fussing at us in a very loud voice even after we had gotten in our vehicle and closed the door! Marty should NOT be dealing with the public!!!!
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July 2023 by Ben
Service department here sucks.Took them 3 weeks to fix my truck over a simple ignition switch. Only reason i brought it here was because warranty. They don't seem to care about customer satisfaction. Save yourself a headache and take your vehicle elsewhere.
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July 2023 by Timothy McCarthy
Awesome place!!Ask for Dan!! Dan is the man and will take care of you!!Honesty,integrity. More than words, these are values ingrained in Dans work ethic.Had to return my truck for cosmetic ( body work) and electrical issues.Lets hope the service dept comes thru. Brought it in today ( 7/10/23) lets see how long they keep it and if issues are fixed. ( Given a nice loaner car, though).
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June 2023 by Jeepin Jenny
Loved this place! Ashley Waid did a fantastic job working with us. We traveled 10 hours one way to buy a Jeep and our experience was awesome. They worked hard to make sure everything went smoothly!Tommy was extremely nice as well. I highly recommend coming here!I'll definitely come back in the future ?Thanks guys, we appreciated everything.
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June 2023 by Amy Stanat
The worst Customer Service experience, in my 57 years! Our car had a Monday APPOINTMENT, and was not even looked at until Tuesday. My husband knew what the car needed, and let them know. We had to practically stalk the ServiceManager(Hunter) for an update. He finally called and said it was ready. We went to pick it up...and the SERViCE LIGHT was on(it wasn't on when we brought it in). What service department returns your car with the SERVICE light on. We were there for another hour for them to reset the light, that should've been reset when it was serviced.The service department is OPEN until 6, we got there at 530 and there were NO techs. We definitely will NOT return! We'll actually will be telling our friends NOT to go there either!If I could give no stars, I would!
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May 2023 by Frog G
I enjoy buying vehicles from there, there are very kind up front have bought many thru the years, but can’t say same about there mechanic and service side. Will not be going back there for service I don’t recommend anyone else do as well, find another one close by you will be much happier. I could add a lot more in here, but I’m not going to, just take my word for it go somewhere else to get service done.
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March 2023 by Hannah Sprinkle
Tyler Clement was so easy to work with. We went in after our Jeep was totaled to find a replacement. Tyler showed us vehicles that were in our budget and was able to get us into a vehicle the same night! He stayed late, as well as managers and finance, in order to get the deal done. It was such an easy process with him. We were so relived to find a vehicle so quickly.
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March 2023 by tracy cupaiuolo
The service manager Armin was very helpful with fixing our van. Service department is great and knowledgeable. Young ladies in service department very sweet. Great experience.
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February 2023 by Lex Talionis
Great place to do business with. Unlike some dealerships, I have great faith in Mount Airy Chrysler's business practices and doing what's right by the customer. I was not even a "good" customer but they still did the right thing. That is saying something these days...
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January 2023 by Rick Freeman
Service Manager was very helpful and keep us informed as to what was going on with our 2010 Chrysler Touring Plus Van.we were well pleased with visit to Mount Airey Chrysler. 5 stars for Mount Airey Chrysler.
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November 2022 by Chris Fleming
I have worked at what I call competition dealers for years but we do not have a Ram store, I own a new Ram truck and these guys have kept serviced and warranty work for me, truly have been wonderful. I want to thank the service department for always making it easy!
