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March 2024 by Miya Russell
Faye was extremely rude to me for absolutely no reason
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March 2024 by Roshel Craaybeek
See Faye Curtis she's amazing
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February 2024 by Savannah Childress
Absolutely great! Darlene made everything quick and very easy!
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February 2023 by Julie Stafford
Faye Curtis has been doing my taxes over 30 years. She always does a great job. I trust her! She is like family.
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February 2023 by Elizabeth Culler
Faye Curtis is the best!!! Extremely knowledgeable, answered all my questions, professional, and very kind! Highly recommend!
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February 2023 by Tabitha Edwards
Very friendly and very helpful.
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April 2022 by Trudy Ferguson
We trust Donna Marion. She is the best. We've had complete confidence with her doing our taxes since 2006. Everyone in the office on Main Street, Mount Airy is courteous and professional.
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March 2022 by Jake Chappell
Because Lisa Edwards has done my taxes for years and I trust her 100% wouldn't want anybody else to do them
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February 2022 by Adaria Snow
Everyone is very friendly! Dennis has been doing my taxes for a few years now and he's so friendly and good at what he does!
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April 2021 by Missey Finley
So, I called H&R Block today because I wanted to see if I could get a copy of my prior tax returns. I filed on N. Main St. once before and got my refund from them, so they should of had my prior tax returns. She was really rude to me. She said there was no information from NONE of the H&R Blocks in Mount Airy that I filed from. This was not true because I have only filed with the one on N. Main St and the one that moved to Community Drive recently. I got refunds from both of those places. So, I said thank you and she just hung up on me. She was not that helpful at all to me! It was like she did not like her job at all and it was a task for her to go pull up my info to look. I don't care where you work at, you should be friendly to your customers and try to help the best way you can to understanding the issues a customer might have and if you can't solve them, get someone on the phone who can! I have really severe social anxiety and it was a task in itself to just call and talk to a person. Then I had to deal with her rudeness, it just stressed me out so badly. Thankfully, the IRS got all the information they needed to verify my identity to process my refund without having a prior tax return!
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April 2021 by Google user
So, I called H\\u0026R Block today because I wanted to see if I could get a copy of my prior tax returns. I filed on N. Main St. once before and got my refund from them, so they should of had my prior tax returns. She was really rude to me. She said there was no information from NONE of the H\\u0026R Blocks in Mount Airy that I filed from. This was not true because I have only filed with the one on N. Main St and the one that moved to Community Drive recently. I got refunds from both of those places. So, I said thank you and she just hung up on me. She was not that helpful at all to me! It was like she did not like her job at all and it was a task for her to go pull up my info to look. I don't care where you work at, you should be friendly to your customers and try to help the best way you can to understanding the issues a customer might have and if you can't solve them, get someone on the phone who can! I have really severe social anxiety and it was a task in itself to just call and talk to a person. Then I had to deal with her rudeness, it just stressed me out so badly. Thankfully, the IRS got all the information they needed to verify my identity to process my refund without having a prior tax return!
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April 2021 by Robin Waddell
They got our taxes done quick
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March 2021 by Mrs. Claus
I FELT THAT MY TAX PREPARER CARED ABOUT HELPING GET MY TAXES PREPARED ACCURATELY.
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March 2021 by YellowCab323
Feel sorry for anyone who has to work with Donna here. Very rude very blunt. 0 explanation on the fees, was very rushed 0/10 I would just save your time and file online. ??
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March 2021 by Shelby Stanley
I have always used h&r block. Have always been treated very well
