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December 2023 by Ebony A.
This truck stop is near the North Carolina - Virginia state line. It's not horrible but could definitely use some renovations. The restrooms and showers are old looking and outdated. Other than that, the Brintle's Homestyle Restaurant located inside is very good! The food was hot and delicious.
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November 2022 by Shelby B.
I can't speak for the restaurant, but the rest of the truck stop is pretty outdated and dirty. Bathrooms seem like something you'd find at a small gas station (dirty, outdated, smelly, small), not at a truck stop/travel center. Their shop is pretty eclectic and seems to have literally everything: pocket knives, souvenirs, spam, condoms, etc-everything you need for a good time! However, I'd sacrifice the spam and condoms for cleaner bathrooms and go instead to the circle K across the street.
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November 2022 by Dawn D.
I've been coming to Brittle's since 2009 infrequently. I love the beautiful Mt Airy scenery and clear air. The truck stop is always clean and the worker's are so nice. The trucker showers are clean and function good. All these years and I e just tried the fried chicken dinner. A great price. The chicken is perfect! Nice n meaty and juicy and perfectly cooked. The skin is thin and crispy and seasoned so delicious. I try a lot of fried chicken and this is tops. I had okra and fried potatoes. I usually get a BBQ sammich or the chicken n dumplings. Everything is good. Breakfast is fresh n hot n real. Thanks for a great meal.! Last year I happened in on Thanksgiving and they had special Turkey plates with all the good sides too!
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September 2022 by Margie B.
We stumbled across this truck stop on our way to see my son in college. We picked up food from the hot bar that was pretty darn good, much better than we expected. I also got a bowl of the chili they had in the kettles, WOW! It was delicious-I need the recipe. The place was very clean, smelled good and the staff was helpful. Hope I get a chance to visit them again in the future.
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August 2022 by Layne J.
As a truck driver I used to always come here to eat at the restaurant. Well then they decided to affiliate themselves with those Pilot idiots. Strike 1. Just like Pilot likes to do they shutdown the drivers TV lounge. Strike 2. OK so now the only reason to hang out here is to eat at the restaurant. Oh but hold on. During the heyday of the pandemic the state of NC had take out only rule. So I had been to a couple other truckstop restaurants in the state understanding it had to be take out. So then the next day I was driving thru this area and decided to stop in for breakfast. There was a sign at the entrance to the hallway stating that the state of NC has shutdown all restaurants in the state. Strike 3. So I drove on up to the Lancer in Virginia on I81 for breakfast. So since this place is gonn lie to their customers and this place is now friggin Pilot I will just keep driving on by on my way to the Lancer.
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June 2022 by Mr Dave
Good food
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June 2022 by Crescent City
This is the worst shop in the Country stay away
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June 2021 by Preet 22
Worst service and attitude. Ripping money
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June 2021 by SAMRAO
Worst service and attitude. Ripping money
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January 2021 by Albert Carter
Great experience!!! The workers were very knowledgeable and honest when giving check and advise... When In The area this is the first shop to get a call from me if I’m in need again
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August 2020 by Sanka Haji
Desk Clark has attitude big time they called me 3 times I can’t hear them other than that is coolThey don’t work with you prices is solid
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August 2020 by Jean K.
Not all employees were wearing masks and we had to walk past an unmasked employee and two unmasked customers in an entrance corridor that was less than 6 feet wide. Several customers were wearing masks including us and I was grateful for those conscientious fellow humans. It smelled relatively clean when we walked in. The restrooms are way at the back of the store. I caught a quick glimpse of the men's restroom which looked sloppy and there was a wet towel on the floor. I confirmed with my husband when he came out that there was indeed a wet towel on the floor. The ladies restroom was ok. Not completely touch free since the soap dispenser is a pump but there are those turbo air dryers that I despise since they are super loud and spray water everywhere before getting to the drying part. The door pushes outward so you could back out but that still seems yucky during a raging pandemic. No paper towels to touch the door. I carry a Clorox wipe with me everywhere I go now.
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June 2020 by Jovens Degage
PLEASE STAY AWAY FROM THIS SHOP, I repeat please stay away, this was the worst experience I've had at any shop over the road they are crooks thieves racist and many more managers and workers alike. sold me a damaged tire and would not allow me to change the tire before even putting it on my truck, they company policy is once you select a tire even before getting mounted you have to pay for it. Your not allowed to change the tire without paying for the first tire. Called to cops they were no help. STAY AWAY FROM THIS SHOP. STAY AWAY PLEASE STAY AWAY.
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June 2020 by Ricardo Fortuna
Fast and knowledge mechanics but staff is EXTREMELY rude at the shop and in the store... The African American lady at the store was short of cussing me out simply because I asked where the microwave was located her attitude was awful to say the least. The facilities are old and ran down. They need to be a lot more customer friendly. The only lady at the store that was helpful and nice was the Mexican lady behind the counter and she is the reason I gave them 2 stars instead of one.
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June 2020 by Him&Her Truckingonline
Quick to get on my truck, best hourly rate in the area. Very pleased with my experience especially in today’s world where you can get ripped off. I highly recommend.
