“I had an amazing experience with Mrs.Nadia Jackson she is the on-site representative, as soon, as i got to the door, I got a smile and a welcome followed by a joke to make me smile. and the office was clean and inviting, Mrs. Jackson was very knowledgeable about what unit was available.I told her the size of what I needed but I was still unsure, so I explained a bit more and she helped me with everything, I am so happy with her willingness to help and still go beyond to make sure I was comfortable of leaving my belongings there.... please give her a raise, she is one in a million.”
“Raised my rent less than 6months into my storing there. Meanwhile I stored with U-HAUL two year before they raised my rent. I’d go somewhere else.UPDATE: After speaking with one of their representatives and expressing my dissatisfaction, I received a rent decrease without my asking for it. I’m adding 3 stars for their conflict resolution abilities.”
“Stored my travel trailer here for 18 months. The manager of this location was very helpful and nice. Great location for Cary and Morrisville residents that want to store recreational vehicles.”
“Nice property! Shannon the Property Manager answered all my questions in the midst of what seemed to be alot going on withseveral customers .She spoke of a gate issue but with confidence assured me that it would be fixed and storage facility was secure.Very professional and patient definitely just what I was looking for.”
“I am so happy with this storage location. Don and Victoria were just so helpful with everything! Even if I call and no one answered, I would leave a message and they would quickly call me back. I looked at other Storage Units and this one had the best prices. I can use my public Storage app to manage the security gate. I definitely recommend this Public Storage.”
“Everyone at SmartShop has been so wonderful, Donald & the young lady were so helpful. I really appreciate you guys hard working being that I was on crutch.Thank you ?”