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February 2024 by Chantel Diehl
I was really hoping that the new groomers would have done a better job as I know the grooming department has undergone some staffing challenges. We've used this store for at least 7 years only taking a break during covid but I don't think we'll be back. There were some choppy parts which I can deal with but paw pads are a basic grooming item. They clearly weren't trimmed and if so they weren't done well. For $90 plus dollars I expect more.
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February 2024 by Janet Provan
Dani is awesome. She does a very professional job. My Evie always looks great after being groomed. Dani is so gentle, and Evie always comes out looking relaxed and happy. I highly recommend her.
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December 2023 by Doug MacLeod
Clean and organized store, found the dog food I needed.
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October 2023 by C Moscone
Very friendly, my pup loves to shop here
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September 2023 by Mike Henn
I’ve been to quite a few locations coming from Florida to North Carolina. Each and every single store I’ve ever shopped at or just brought the kids to just look at the animals has been amazing. I can honestly say without a doubt this company goes above and beyond. Thank you so much for your service to animals.
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September 2023 by stephen gaertner
We saw PetSmart near the TJ Maxx store...
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July 2023 by David Doan
Don’t go here if you want your animal to live they tell me my animal is fine nothing wrong with her two days later I have to take her to another vet for the same issue she went here for come to find out my animal was extremely sick and had to be put down thank you petsmart for not doing your job and u got 1 star cause they don’t allow a 0
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May 2023 by Jason Branch
DO NOT GO HERE OR BOOK APPORTIONMENTS. Terrible customer service. Booked a grooming appointment almost a month ahead of time only for them to call and cancel. Sincerely wish these big wigs would finally be put out of business. Too bad, now I’ll buy all my dog food elsewhere in addition.
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May 2023 by Sharon Marrero
Bainfield ladies are lovely. They are always kind to drake. The staff at petsmart are very helpful
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April 2023 by Carla Barton
I took my dog for grooming earlier,there are women's in the grooming area that are friendly but I was so unluck enough to be with this arrogant women who is trying hard to be friendly but sounds so sarcastic.She is the biggest one there at the grooming area.Hope the management will take action on this one employee.Petsmart got a good reputation but having her there is no good for business,customer won't returned for one rotten employee.
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February 2023 by Joseph Biondi
Despite showing multiple photos of the haircut we were looking for, we not only arrived to just about the complete opposite result, but also some condescending remarks as to how we maintain our puppy's coat.Probably best if one of the 6 people standing around start to take some pre appointment notes instead of offering up unwanted advise.First and last time here; It would be irresponsible to leave any pet here for any extended period of time.
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February 2023 by Joe B.
Despite showing multiple photos of the haircut we were looking for, we not only arrived to just about the complete opposite result, but also some condescending remarks as to how we maintain our puppy's coat. Probably best if one of the 6 people standing around start to take some pre appointment notes instead of offering up unwanted advise. First and last time here; It would be irresponsible to leave any pet here for any extended period of time.
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January 2023 by Estefani Val
took my dog for a grooming appointment, and i paid for the basic brush and bath. They do a sanitary trim and paw trim for this choice. When i went to pick up my dog his ears where shaved off… after i specified to NOTTT touch his ears at all. They barely even trimmed his legs and paws, WHICH is what the basic brush and bath is suppose to be. I don’t know what these workers are on but i know they should not be working here.
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December 2022 by Catherine Crumpler
Small store that's easy to navigate and relatively quiet, which I like.Seems like they offer less diverse selection because of the smaller size, but they had the basics I needed. Staff were upbeat and communicative.
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December 2022 by Trent Ayscue
Nice store. They have a little bit of everything you need for your animals. I was shopping fish supplies. Very helpful staff and friendly.
