PetSmart is a large pet supply and services retailer with many locations. Reviews describe stores as well kept, easy to navigate, and having a great inventory of basics for various pets. The staff is consistently noted as great, helpful, upbeat, communicative, and professional. Specific services receive praise, including pet grooming, described as gentle and leaving pets relaxed and happy, and the in-store veterinary service, which has knowledgeable staff. The company is recognized for going above and beyond in service to animals. Customers appreciate additional offerings like adoption services, festive events, and free photo opportunities.
Great staff, great inventory. I bring my babies there and staff always welcomes them and keeps me informed of any events such as the regrandopening of the vet service so that my babies can enjoy the festivities. I really loved the free photos for the vet reopening. And the santa photos around Christmas time
March 2024
This PetSmart is always well kept, and the staff seems helpful. The Banfield inside also has the best and most knowledgeable staff, and Dr. Lebron-Ortiz is phenomenal!
February 2024
Dani is awesome. She does a very professional job. My Evie always looks great after being groomed. Dani is so gentle, and Evie always comes out looking relaxed and happy. I highly recommend her.
