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February 2024 by Cecilia McGowen-Dove
I recently visited Nothing Bundt Cakes and while the cakes were absolutely delicious, I was extremely disappointed by the customer service. Upon entering the store, I was met and greeted by a person who appeared to be the manager. I was buying 4 cakes and was told by the manager that the Pralines n Crème Bundt cake had been discontinued in April 2022. I was taken aback when the manager proceeded to argue with me in front of other customers, insisting that I couldn't have had the cake at their store in 2023 because it was no longer offered.I found the manager's behavior to be completely unprofessional and unnecessary. I did not specify that I had the cake at that particular store in Morrisville, yet the manager insisted on arguing about the flavor's discontinuation. Regardless of when the flavor was discontinued, it was not appropriate for the manager to engage in a public argument with a customer.I believe that as a franchise business, Nothing Bundt Cakes should focus on providing excellent customer service, which includes respecting and listening to customers' feedback. The manager's behavior left a sour taste in my mouth about that location I frequently visit and overshadowed the delicious cakes that the store offers. I hope that the management takes steps to improve their customer service and ensure that such incidents do not occur in the future.I want to give a huge shoutout to Ella for truly brightening up an uncomfortable moment during my recent visit. She went above and beyond to make me feel valued and appreciated. I would personally rate her a 10 for her outstanding customer service and positive attitude. It's important to note that my experience with Ella was exceptional, despite any feedback this survey may reflect. Her dedication and warmth made a real difference, and I'm grateful for her exceptional service. Thank you, Ella, for being a shining example of outstanding customer care and leading with care.
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February 2024 by Ameenah Shakoor
I am addicted to these cakes. Lemon and Red Velvet are my favorites. Everyone is so nice and helpful when I visit!!Parking: Depending on the time of day, parking can be very difficult. It's a busy area.
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January 2024 by Ashley
⚠️ I usually love nothing bundt cakes, but I wouldn't reccomend this location if you want to redeem your birthday rewards. I showed my email verifying my rewards, but because of the location in my account was not set to this specific location the manager would not let me reedem it here. She suggested I sign up again to reedem. I reccomend going to another nothing bundt cake location. This is the only time Ive had this issue. It was an unpleasant experiance and I also did not like her demenor. Not something worth dealing with on your birthday.
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January 2024 by Lindsey Graham
Stephanie, Stacy, and each of the team members at this Morrisville location are AWESOME!! I'm at this bakery almost daily Monday - Friday for multiple orders of their bundtini boxes for clients. They ALWAYS have my order ready on time (even when I last minute them, ha,ha... so sorry) and my orders have ALWAYS been correct. The service here is phenomenal and their bundtinis are a HUGE hit with my clinics! Trust me when I say you can't go wrong with any flavor or cake option at this bakery! I love how much thought and detail they put into everything they do including making their bakery extra festive for each holiday! It has always been such a joy to see their smiling faces every week and chat like we've always been old friends! THANK YOU FOR EVERYTHING YOU DO STEPHANIE, STACY, AND THE ENTIRE NOTHING BUNDT CAKES TEAM IN MORRISVILLE!!! <3
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November 2023 by Jamie Parker
Ordered for thanksgiving. Paid for my order online. The store called demanding that I pick up order as soon as possible. The last pick up is at 6pm. They demanded that I pick up before 12. Understanding this is a busy time of year I did not expect for a small business to demand when I should pick up a paid order.
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October 2023 by Najeeb Abdullah
This was right near Blaze pizza in the same parking lot so I decided to stop by for some dessert. It is quite floor inside with all the Bundt cakes options. I decided to buy the strawberry cream one. It was soft and sweet! Glad I stopped by right before closing, totally worth it!!
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September 2023 by Cece M.
Mannnnnn! The Churro Dulce de Leche bundlets are DELICIOUS for no reason!!! I LOVE CHURROS. Churros typically come with a cream cheese and/or caramel dipping sauce. I LOVE a good moist spice cake. To have them together is a straight game changer. Every fall season, I ALWAYS get excited about the Pumpkin Spice bundlet and will run to Nothing Bundt to get my Pumpkin Spice bundlet. But the Churro Dulce de Leche bundlet where it's at!!! Some may say say it's too sweet... but I say it stands firm on its description... it's a Churro Dulce de Leche
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September 2023 by Rodney H.
Great service! The team over there definitely takes care of their guests and the cakes are delicious!!! Steph is the best!!!
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August 2023 by Marzena Ficek
Lovely store/bakery specialized in bundt cakes which are absolutely delicious and serve great as a birthday or any occasion cakes for a change feom a traditional ones. They have different sizes and flavors, my favorite is lemon-raspberry and white raspberry if I remember correctly. Simply divine!!Also, in the store you can get something for every occasion. I got this motivational magnet and I really love it!! I strongly recommend to try Bundt cakes from this bakery because they are super delicious!!
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August 2023 by Ashley Janka
Chocolate Chocolate Chip for the birthday boy! The cake was so delicious! So moist and the icing was yum!
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August 2023 by Krystal M.
Stood in line as a black woman and had to wait on the black cashier to finish ringing up customers while the white cashier Reese had no customers and did not greet me or ask if I needed help but assisted the white customers that walked in after me. I called to speak with the manager to let them know but as soon as they answer its "thanks for calling please hold" and I got left on hold over 5 minutes so here we are. I will not be going back to this location.
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July 2023 by Aswini Vijayaraghavan
Cakes taste good but they don’t have any cutlery and you have to pay separately for the box or bag when buying buy the dozen.
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July 2023 by Falan E.
Nothing Bundt Cakes is the best cake in the area. You can never go wrong with anything from here. I always enjoyed the red velvet. It's so moist and has the right amount of richness. The cake doesn't last beyond two days without losing moisture, so if you don't have a huge family freeze it until you're interested in eating it. This is what I did. My red velvet was very fresh like I just got it. Freezing and unthawing when ready to eat was amazing. I wasn't a huge fan of the carrot this go. It was tasty but I feel there could have been more moisture.My cake was delivered in a tier and nicely decorated. Loved it! Very neat and fitting for my Birthday. The delivery service for my order was quick.
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July 2023 by Briana Pridgen
When I come in, everyone looks genuinely happy to work here. It must be the wonderful smell of cake. Either way, the cakes are great!
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May 2023 by Nichesa Jones
I absolutely love this place! If you are looking for a delicious treat for events or just a nice treat for yourself throughout the week, this is the place to go!
