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December 2023 by Gerald Owens
They were very helpful do my situation and made sure that we were happy during our stay....Rooms: Loved it...Nearby activities: Everything was a convenientFood & drinks: Great breakfast
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October 2023 by Kate
Front desk Sara, Caleb with evs, and Miss Haley who made a beautiful spread for us all at breakfast.. So pleasant, kind hearted, sincere, and together made our stay wonderful! Thanks again to you all!Rooms: Very clean . All updated. Shower's on point ?..hot water, strong and powerful water flow from shower! Totally relaxing..and love that they use Dove brand soaps!Nearby activities: Drive to Wendell Murphy stadium is only a few minutes away.
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October 2023 by Linda Dailey
We were treated so well!!!We had to leave the Outer Banks early because of tropical storm Ophelia. We arrived tired and frustrated. Mandy treated us like family, giving us a key to a very clean, comfortable room. She gave us a list of nearby restaurants. She set us up for late check out and for a ride to the airport.After dinner we met Lauren, the assistant manager. She made sure we were happy with our room. We are very happy with our room.Rooms: Clean rooms. I love having the soap and lotion on the wall. The shower stall has the soap, shampoo and conditioner in easy containers making it easy not to leave a soapy mess.
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October 2023 by Emilee Taylor
Lauren is AMAZING!! I had the most wonderful experience at this hotel. Lauren was so eager to help and answer all of my questions. She takes customer service to a whole other level. I am so impressed by how much she cares for the customers- she helped arrange shuttles, recommended dinner locations, shopping, etc! 5/5 stars for Lauren!
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September 2023 by Jennifer B.
The hotel is very clean and rooms are nice. Bed is pretty comfortable but my only complaint is breakfast. They offer free breakfast but when you go to get it...it starts with eggs, bacon, etc then a sign saying 15pp full breakfast with arrows pointing back to what I just put in my plate. I can only imagine how many didn't realize this was not part of there "free" breakfast until it was already on your plate. The sign needs to be displayed before walking into breakfast area!
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September 2023 by Joe Laguardia
This hotel is great close to the airport. They have free shuttle service and it’s close to convenience store and restaurants. The front desk agents are great and always welcoming you. The breakfast is always fresh and the attendant is always friendly.
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August 2023 by John Sharp
Very nice people! Great breakfast! I used their free shuttle service to pick me up from the airport and truly appreciate how prompt and courteous the driver was. My only complaint would be that the carpet was a little dirty (like most hotels) Overall a great experience! Thankyou to all who made my stay pleasant!
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August 2023 by Cheryl Dulac
Great staff all so helpful. We got stuck and extra day and they accommodated the change no problem. Great location with shuttle to airport. Rooms spotless, comfy bed and really nice breakfast. Can’t say enough about desk personal!!
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July 2023 by Mike S
This hotel was nice. The staff was extremely helpful and nice. The rooms were clean. The beds were comfortable. Quiet overall. Some areas like hallways and elevators needed cleaning. I would stay again if I go back to the area.
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July 2023 by ted cuevas
Wonderful place has a family feel as soon as you enter your welcomed by front desk. Israel is wonderful very professional and also a gentleman and hospitable great hospitality skills above and beyond the breafast and dinner always a pleasure the entire staff treats you with open arms i come here every week for
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July 2023 by Christopher Barr
This place..... THIS PLACE!!!!! Everything about the Holiday Inn Express (Raleigh-Durham Airport) is absolutely AMAZING!!!! The staff and service are both marvelous, and EXTREMELY CONSISTENT with the positive energy and communication that is necessary to maintain the amazing establishment that they provide for us. Ariel, Israel, Mandy and Fred are very kind, attentive, and always professional with us guests. The manager Lauren is the ABSOLUTE BEST, she’s truly kind and very attentive (hilarious too ???)!!!!!!This hotel truly has a home-grasp to its environment, as well as a family-oriented feel of love and tranquility….YOU WILL NOT GO WRONG with choosing to stay here, it’s the absolute BEST!!!!! 100/100 for this review, Highly Recommended!!!!!!
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June 2023 by Megan Marrs
I felt so safe and well taken care of here after my terrible experience yesterday at an Extended Stay a couple hours away.The rooms are clean and modern/updated, the beds are soft and luxurious-feeling, the bathroom couldn’t possibly be cleaner. I had a really exhausting weekend and staying here felt like just what I needed to relax and recharge.
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June 2023 by Kurtis Wells
9/10 - Most comfortable bed ?I’ve found in NC so far. Friendly staff and very clean property. The only negatives were that the price was slightly higher than abutting hotels and wish the sausage was replaced with bacon? at breakfast
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June 2023 by Sharon Seago
I stayed here recently on both ends of a trip when I flew out of RDU. Everything was okay until I returned at midnight and tried to call for shuttle service. They advertise shuttle service until 1 am. No one answered my repeated calls. I finally had to do an online chat to get anyone to pick me up. If you are anyone who is not tech savvy, this not the place to stay if you need shuttle service. The shuttle driver also passed my hotel to take flight attendants to their hotel first. "They have contract with them." In addition, I made my reservation by phone so I could assure the park, fly, stay situation and did not expect the charges for the rooms that I received.
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January 2023 by Tamika A.
Great stay! Holiday Inn Express has the best pillows. The rooms were updated and modern. They have Greek yogurt for breakfast which was great. Nice staff. All around a great stay.
