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December 2023 by Sherrie F.
I called 5 hours ago for a prescription to be transferred I waited 25 minutes just now to get someone to that told me oh no we haven't done it yet we'll do it now CVS needs to get on the ball and hire some people so that their employees are not overwhelmed and the people are not inconvenienced now this is unacceptable you should be ashamed of yourself CVS
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December 2023 by Rita Landsiedel
HORRIBLE customer service at front desk on 12/13/23 a young women with dark long black hair. Look up who worked 4:15pm shift. She should be fired. I asked for help and every answer was "No" or "do it yourself". No help!
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December 2023 by Amy O
This used to be my favorite pharmacy, but they have been out of two of my prescriptions in the past two months. This issue isn't a deal breaker for me. I understand that this happens with medication. But I expect clear and direct communication about the delay in filling my scripts. I received a notification on my CVS app that filling the script was "delayed" but that they would have the medication in several days. I waited a week before the app updated the status to delayed again but then it dropped off "pending." It's like the prescription fell off of the face of the earth. I drove to this pharmacy and the drive through guy consulted the pharmacist, and they assured me that it would be back in stock in three days. I waited, and in three days still nothing. Nothing from the app or even a courtesy call from this pharmacist or staff. I was so mad and frustrated. I called a nearby CVS that gave me the same line, "it's out of stock but we'll have it in three days." Again I trusted that this was accurate and waited. Three days later STILL NOTHING. At that point I was completely out of my medication and feeling bad. I called Publix pharmacy which had it in stock, and I was able to transfer my script in 24 hours. I had the medication in hand in less than 48 hours. I was deeply disappointed in this CVS, but I decided to give them a second chance with a different prescription. When the app told me it was "delayed," I didn't wait and transferred the prescription out to Publix immediately. I don't trust the pharmacist or staff to communicate directly or accurately here, and it's my health at stake. I will not be giving them any further prescriptions to fill.
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December 2023 by Seth Berry
Five cars deep, waited 10 mins already just to pick up a prescription. Have also been waiting 9 days for a prescription that I need, can't survive without insulin. Why is it taking so long to get? Went to another CVS where they had only "1 vial" they said would last me 3 weeks. I told them 1 vial lasts 9 days. Then all of a sudden they had 3 vials to give me. Seems like they are working with the insurance company to give just enough to get through the year so deductible resets. I bet January 1st I'll be able to get a 90 day supply...
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November 2023 by Phil Borowiecki
These are the friendliest and most helpful pharmacists I have dealt with in the area since moving here. Really appreciate all that they do and glad I found them.
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November 2023 by Melanie Steigelmann
Friendly but since it get less traffic, the other CVS around town will stick more items. I've been online before for things that they didn't carry in the store. The staff said it's because they don't get enough foot traffic.
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October 2023 by BIREN DESAI
If I could give negative or zero stars, I would give it. How can a company run this type of store? If it does run, I am sure it will go out of business quickly. Very rude and unprofessional. I bought items and presented an extra buck printed paper He said everything was okay with the coupon and it was my coupon which did not expire, but he said the system couldn't accept it and didn't know why and he could not do anything even though I have valid extrabuck. When I asked what I should do with the extra buck, which was a paper extra buck expiring today, the manager replied to do nothing and smiled cruelly. He said I could call anywhere but he could not help me. When I called customer service, the manager went to stand with his staff near the beauty section. He looked at me, talked about me with his staff, commented, and laughed. I left the store without using the extra buck and called corporate to complain. I am waiting for their response.
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May 2023 by Alia Alia
STAY AWAY..took appointment for covid testWent to the drive through, there was a person at drive through window, as soon as I was about to say something, he walked away..without saying a word, stayed in the car for over 20 mins.. pressed the call button 4 times... no one came to the window. I could see several people in there..but no one came. I am feeling very sick so after waiting for over 30 mins.. I drove to Walgreens, to buy a self test kitRemember all this after I had taken an appointment
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May 2023 by Sergio Sam
The convenience of the basics you may need plus pharmacyIn the Pharmacy as well, the staff is very friendly including Junior, one of the Pharmacist!
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March 2023 by Matt G.
Not very friendly at this location. If they're out of toilet paper you can always use one of their long receipts that stretches over to South Carolina.
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September 2022 by mounika porandla
Worst experience i ever had.. wanted to rate lower than 1 star.We happened to stop by this cvs location for an allergy medicine for our 9 month old child who has severe eczema and with special needs.. Also we planned on changing his daiper before giving him medicine.. realized that there was no gender neutral family room ( i need my husbands help to change baby's daiper., for his skin condition and sensitivity)So we decided to use womens restroom and thought of alerting women who enters the room., also locked the door from inside..While we were helping the child, a women(worker at cvs) knocked and kind of yelled at us for locking it from inside.. we explained the situation and to my surprise, she was extremely rude and asked us if we dont have a car!! And we got to change the daiper in the car... i was stunned by her expression and response.. she kept monitoring us..We didnt say a word, but thanked her for sparing with us...I couldnt take off the scene from my mind and thought of sharing my experience here.What kind of place or person lacks empathy!!Thats okay if one cannot help a person with a child of special needs or a pregnant women, but please dont belittle or yell at someone who is already in trouble.. you never know how their day was..Be kind, it costs nothing but means everything... I hope she understands it someday..
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July 2022 by Alexa Rojas
I always try to be pleasant when talking to workers, so I don’t know why one of the pharmacists is literally always so rude to me when I come through the drive through. She is very short with you & gives you dirty looks. I dread having to talk to her because she honestly intimidates me ?
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July 2022 by a_whole_lot_ of_nen
The guy in the drive thru made my day today, and my pup says thank you for the bone!This location is usually very busy, the staff is kind but you can tell they are burnt out. I just hope that they can get more staff hired on to help.
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June 2022 by Connor Leeson
Made me wait in the drive thru for 20 minutes only to tell me there was an issue with my insurance for a COVID test. Was told to wait around until they could get it sorted. It's been 2 hours and no resolution has been reached. Incompetence rules at this place.Edit: it took them 4 hours to get their insurance verification system back up and running, and by the time they got around to calling me back, I’d not only found a testing site who could take me that day, I’d also already gotten my result back. There’s no telling how long this CVS would’ve taken to report my result had I not left when I did.
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March 2022 by Aaron Greene
Junior is such a great leader behind the counter. He always speaks to me like we’re friends and he even took special interest in my condition I’ve been battling and walked me over to what I needed and no dr had told me to use. It’s making all the difference in healing skin. Thank you Junior!!!
