8:30AM - 4:30PM
10810 Chapel Hill Rd, Morrisville“Great local credit union. Solid online banking considering the size of the organization. Highly recommend refinancing your auto loan with them. Just be sure to have them electronically draft payments from your other bank if that is how you want to operate. If you don’t and use bill pay, they have a habit of cashing checks later than your due date but not enough to impact your credit score.Bonus, they unironically use the meme “hide the pain Harold” as an actual stock photo”
“I have to brag on Michelle Brown of First Flight Federal Credit Union loan department! I am beyond grateful for her assistance in helping me with my recent auto loan application. She was professional and also caring and made the process very easy. I found my car online at a dealership 2.5 hours away and this was the easiest car buying experience ever! Thank you again Michelle for your wonderful customer service!”
“After being a dedicated customer of Summit Credit Union for over 17 years, I have formed valuable relationships that have greatly enhanced the loan process. Although some members of the staff, including Lila and Glen, have moved on, the exceptional level of service remains unchanged.Through Summit, I had the pleasure of interacting with the Member Care Team, specifically Renee Vernon and Rhonda Chambers, as well as Mike, the Branch Manager in Raleigh. Their commitment to delivering outstanding customer service to loyal members, reminiscent of the service provided at UNC Rex, was immediately evident. This experience solidified my decision to maintain my relationship with Summit and its staff. Rhonda and Renee displayed enthusiasm, approachability, proactivity, responsiveness to specific requests, and consistent follow-through. Their professionalism, along with their genuine interest in addressing my GAP concerns, has made me feel valued and part of a family from the very beginning. They have remained diligent in addressing all of my out of state car purchase needs and have consistently demonstrated a genuine concern for my best interests in every interaction. Lastly branch manager Mike willingness to stay later if needed to print a check so I can overnight it was just icing on the cake...Thanks Summit for being a support to your patrons.”
“Had a visit with Tommy Le today and wow what an incredible and insightful visit. We went in to discuss options foe an auto loan. He broke everything down so easily.”
8:30AM - 5:30PM
7870 Brier Creek Pkwy, Raleigh“I recently visited the Brier Creek location and was very impressed with the service I received from Liz Ziegler. She went above and beyond to ensure I was able to address all of my needs. I genuinely appreciate the effort she and her team made and will continue to use CFCU for my banking needs.”
8:30AM - 5:30PM
6408 Hilburn Dr, Raleigh“It took time, but I still had a great service experience with Tiarra from the Hilburn branch. When I walked in she was at the Customer Service desk but little did I know she was trying to multi task by helping out where she could. Very patient, friendly and helpful. The transactions I was asking her do were rigorous but she keep at it and called for support just to make sure all was done correctly. Thank you Tiarra Mcleod! You deserve more stars.”
“Me and my husband went into this location to open an account from the moment we walked in they were so friendly and the wait was not long at all, we were in and out in about 30 minutes hands-down great location.”
8:30AM - 5:30PM
9101 Chapel Hill Rd, Cary“My wife and I have a joint account with SECU. We regularly use the Chapel Hill Road branch in Cary, NC. The customer service provided by the Bank Tellers is outstanding. Everyone is courteous, friendly, and very professional.”
8:30AM - 5:30PM
401 N Harrison Ave, Cary“I had the best experience with Telesha, who helped me finance my Jeep! I could not have done it without her. She was very patient, understanding, and was able to walk me through the entire auto loan process. I highly recommend going here and working with her!”
8:30AM - 5:30PM
2700 Macedonia Rd, Cary“Steven took the time to notarize several documents though I had no bank business today and I am so appreciative! Great customer service!! This branch is always so accommodating!!! ?”
8:30AM - 5:30PM
1131 Slater Rd, Durham“I recently visited a location where I received exceptional service from Neena Sarihyan. Her friendly and helpful demeanor left a lasting impression on me. However, there was another older woman at the same location who seemed rather unfriendly. It would be greatly appreciated if the management took the time to explain the significance of making customers feel welcome to her.Neena's assistance truly made the start of my day great. She went above and beyond to ensure that I had a positive experience. Her warm smile and willingness to assist me with any questions or concerns made me feel valued as a customer. Neena's exceptional customer service skills are commendable and greatly appreciated.On the other hand, the older woman at the location failed to exhibit the same level of friendliness. Her demeanor was cold and unwelcoming, which created a negative atmosphere. It is crucial for all staff members to understand the importance of customer satisfaction and ensuring a welcoming environment.I hope that the management team takes the time to address this issue and provide the necessary guidance to the older woman. By doing so, they can ensure that every customer receives the same level of exceptional service that I experienced with Neena.Once again, I would like to express my gratitude to Neena for her outstanding service. Her efforts positively impacted my visit and made a significant difference in my overall experience.”
“U. S. Postal Service Federal Credit Union Two people to appreciate are Ms. Rhonda Olive and Ms. Suquinta Hernderson About Ms. Rhonda A. She is super quick. B. She is super intelligent C. She understands all in one go D. Highly methodical E. Highly Sincere F. Dedicate to help customers G. She is confident also by knowing the scenarios - Amazing-how she said first time we will try and see H. Very good person to work with I. She is a great asset All the above apply to Rhonda Olive - Please ensure to put for Thank you, Rhonda Olive Raleigh, NC 6014 Fax: 919-571-3289 Other Person also is from Raleigh, NC Ms. Suquinta Henderson reetings and Good Afternoon ( i think they say in America , after 12 noon i should say Good Afternoon) As you can see, I am originally from the Asian continent, India Country and South India. First of all, I am so blessed to know people like you, Suquinta, and Rhonda. Suqinta Henderson is a rare person in this world who goes out of the way to help from Day 1. I can not say enough things, even though she might have moved to a different group in the USPS Federal Credit Union. Rare to find people like her She is pretty quick she is always willing to help out She speaks totally professional She is Ethical She wants to find solutions since i am undergoing a lot of financial related skills...it is hard to explain She takes care of it She considers She is highly considerate to people She is highly compassionate She introduces good people like Rhonda and talks highly about her colleague These are some of them - maybe there is more collaboration, cooperation, teamwork, etc. She always wanted to give good news, by the way Touched with all her enthusiasm, good work ethic, honest to God, and USPS Federal credit union Thanks so much again for giving me the opportunity to know people like you all Sri Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademarks: #5030763 & 4837686 "Promise Less/Under Promise and Deliver More" "Excellence is not an act. It is a habit." "Honesty is the Best Policy"Be Truthful,Honest and Fair" U. S. Postal Service Federal Credit Union U. S. Postal Service Federal Credit Union Hi, thanks for contacting us. We've received your message and appreciate you reaching out. You sent Happy July 4th or 4th of July 2023 - excellent day”
8:30AM - 5PM
500 Gregson Dr Ste. 100, Cary“I had a great experience with the RDU-R team. Leena and Ben were super helpful and professionally navigated me through a new account setup and vehicle loan. Within hours after e-signing my docs I had a check available for pickup. My brother is a pilot and member and I now feel part of the "AA family".”
8:30AM - 5:30PM
5316 Page Rd, Durham“Shout out to Charity! She walked me through the process of opening bank account and patiently answered my questions. Makes me happy with my decision to open a bank account here.”
8:30AM - 5:30PM
2421 NC-54, Durham“After having a horrible experience today at the Slater Road branch I drove over to the NC-54 branch to try again to open an account. I just want to give a shout out to Padma and Shirley for being so kind, knowledgeable, and helpful! You ladies are wonderful!”
8:30AM - 5:30PM
1065 Vision Dr, Apex“Reigh is the best employee yet his smile and warm heart is very greeting he is so kind and walked me through everything I needed to know even when his coworker was giving me the run around he showed up and helped the best way he could”
8:30AM - 5:30PM
531 Walnut St, Cary“Kathleen Wilson was extremely helpful/accommodating and went above and beyond to assist me by going beyond store hours to finish what needed to be accomplished. 10/10.”
“I am a long time customer of this credit union. The staff are friendly, professional and very helpful. I would recommend this credit union to anyone looking for good rates and helpful staff.”